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Sofitel London Heathrow

 
Terminal 5 London Heathrow Airport, West Drayton, TW6 2GD, GB
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Hotel overview
Sofitel London Heathrow

Overall Rating

Sofitel London Heathrow

Based on 344 Guest Reviews

9
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Sofitel London Heathrow

Reviewer Type
Purpose

















Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Sofitel London Heathrow: Reputation

Great rooms, superb service, simple to get there; excellent bar and restaurants. Young lady - Valency - provided great service, very knowledgeable regarding the afternoon tea service.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Sofitel London Heathrow: Location

Perfect location, beautiful place, fantastic hotel.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Sofitel London Heathrow: Location

No es la primera vez que voy y siempre nos han tratado muy bien, tanto en el check in como en la salida. Como miembro Accord me dan un acceso especial al restaurante del Club Accord para el desayuno y eso es muy agradable. GRACIAS
Cleanliness
10
Location
10
Hotel Staff
8
Comfort
10
Price/Quality
8

Rating

9.3
Main reason for choosing Sofitel London Heathrow: Location

Located in Terminal 5, Nice dinner, good breakfast and no running through the airport to catch/miss a flight.
Cleanliness
8
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

8.8
Main reason for choosing Sofitel London Heathrow: Location

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.2
Main reason for choosing Sofitel London Heathrow: Location

Helpful friendly staff in lobby, customer relations staff and check in staff charming also vivre restaurant staff
Dud not like the colour of the brown dressing gown which I left untouched in the luxurious bathroom
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Sofitel London Heathrow: Location

This is a very convenient hotel to stay at when one has an early departure out of Terminal 5. The hotel is clean and the staff are always very friendly and helpful.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Sofitel London Heathrow: Location

The staff were amazing. So helpful.
Quality of the room service food could be improved a little.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.5
Main reason for choosing Sofitel London Heathrow: Location

The proximity to Terminal 5, and the ability to check-in bags at the hotel.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
10

Rating

9.7
Main reason for choosing Sofitel London Heathrow: Location

Very surprisingly excellent for an airport hotel. the restaurant was spectacular and way above most convenience hotel standards.
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Destination:
West Drayton
Rooms:
1 Room, 2 Adults
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