Hilton Garden Inn Glasgow City Centre

The location was great, particularly as we were attending a function at the SECC - a 1 minute walk away. The rooms were clean and well equipped and our 'river view' room had a good view.

Unfortunately we checked out of the hotel at 4am as a fan was continuously running which kept both myself and my husband awake. It appeared to be coming from the bathroom even though the light was switched off and there was no facility to stop it. I felt there was too much furniture in the room, the table and armchair made it an obstacle course!

The hotel was spotlessly clean and very comfortable

When I entered the room it was freezing. The staff servicing the room must have been aware of this. I set the thermostat to maximum and left the room at 4pm. On returning in the evening at 9pm the room was freezing. I contacted reception and was informed it would be checked and they would call me back. After 1 hour no call back so I again telephoned reception who apologized and would check and call me back. I received a call after 15 minutes informing me that the thermostat was faulty and would I like a fan heater, I accepted the offer as my wife and I were really feeling the cold. A very uncomfortable night was spent by both of us as we had to leave the small fan heater on all night and the noise kept us awake

Location of the hotel, food very good and good value dining room had a nice atmosphere and waiting staff provided good service

Tiny point of crticism was the room was a bit stuffy, couldn't adjust the heating/air flow

He close proximity to the secc and other facilities

Having a captive audience i thought the price of the room and drinks were a little expensive

I liked the internet facilities, The amount of staff that were available at the well organized breakfasts, and the way the staff dealt with everything

Staff were very helpful and friendly. The beds were very comfortable - had a great sleep

No.

Friendliness of the staff and location

Went to a gig at Glasgow SECC

Nothing