voco St David's Cardiff, an IHG Hotel

Fabulous, all of it. Best vodka and lemonade I've ever tasted. Lovely rooms, so nice to have outside space.

The place is wonderful, so it's the view. The Staff is the kindest ever. They made you feel really welcome in any way. The only negative side is the price, (honestly that breakfast isn't included in the price is a little absurd)

Our stay was made extra special by the contemporary comfort & friendliness of the staff. Location & view from room was idylic ( even if it rained )! We aim to visit again & schedule more time to enjoy the spa.

Most expensive hotel i have stayed in not to have decent toiletries in bathroom or tea and coffee making facilities in room.Mediocre meal from room service. Decor habitat circa 1967; travelodges are more comfortable and one quarter of the price.Will not be recommending it to anyone. Rely too much on corporate/business customers. Front desk staff excellent; spa staff couldn't be bothered - a great shame

Ace

Poor customer relations. Staff unhelpful. Written to manager with complaints