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voco St David's Cardiff, an IHG Hotel

 
Havannah StreetCardiffCF10 5SDGB
voco St David's Cardiff, an IHG Hotel

Overall Rating

voco St David's Cardiff, an IHG Hotel

Based on 66 Guest Reviews

8.4
Cleanliness
9
Location
9
Hotel Staff
8
Comfort
9
Price/Quality
8
  • Individual guest reviews for voco St David's Cardiff, an IHG Hotel

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Location

Lovely views, excellent food and service, friendly staff.

Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

9.2
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Location

The Staff was trained correctly could not fault any one. And your Spa was Great.
This review was originally written in German and translated by To view the original text click here
Cleanliness
8
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.2
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Location

Modern hotel with excellent location in the vibrant Cardiff Bay area - and still quiet.

Location and views, spacious, functional and beautifully designed rooms. good breakfast
Cleanliness
7
Location
7
Hotel Staff
5
Comfort
5
Price/Quality
5

Rating

5.8
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Facilities

Hotel seemed to be more suited to casual guests rather than those actually staying overnight at the hotel.

Have visited the hotel on previous occasions,this being the first overnight stay. Idea of staying better than the actual stay.
Small twin beds,no easy chairs in bedroom,queue at breakfast,and rather ad hoc buffet service for food,incorrect overcharged restaurant bill added to final bill.
Cleanliness
9
Location
8
Hotel Staff
9
Comfort
7
Price/Quality
8

Rating

8.2
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Rate

Spa facilities and location
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

9.2
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Location

A fabulous hotel in a great location.

The location is stunning and views of the bay from rooms, restaurant and pool are beautiful. The staff are extremely responsive, well trained and made our stay a pleasure.
The breakfast was good but not exceptional.
This review was originally written in German and translated by To view the original text click here
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Location

Very well

Cleanliness
5
Location
9
Hotel Staff
5
Comfort
6
Price/Quality
6

Rating

6.2
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Rate

Room ok . only had one towel in bathroom , so had to ring service for extra towels bath mat had seen better days, room full of flies had to use bug plug. breakfast was ok daughter had bad egg tasted and smeeled of fish. glad we only paid £89.00 for room. would not class as 5 star......

Beds were very comfortable
Flies
Cleanliness
8
Location
8
Hotel Staff
4
Comfort
7
Price/Quality
5

Rating

6.4
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Location

Very disappointed with check in at the hotel. This stay was a gift to my elderly parents and I was looking forward to a 5 star experience however was told that our room was not ready. My parents room was and although I had asked for a twin room they got a king room saying that they had been "upgraded". The receptionist offered a complimentry coffee in the bar while we waited for house keeping to finish making up the room. After waiting 3/4 hour for the room and seeing hoards of other people checking in I asked if the room was now ready. They seemed to have completely forgotten about us. First of all they tried to give me someone elses room with the same name and then once I made it clear who I was they then had to ring house keeping to see if the room was ready. They then told me that the in room safe was locked and this had to be emptied before we could go in the room. They told us another 5 minutes but another 15 minutes passed and still no room. I went to ask again to be meet by the same confused receptionist who again did not seem to remember us. Eventually the concierge took us up to the room to open the safe and show us to the room. What a surprise - the safe was open and nothing left inside. I thought the service was exceptionally bad for a hotel that is rated 5 star. I will not be staying there again.

Location
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing voco St David's Cardiff, an IHG Hotel: Facilities

Cannot fault any of the services provided by the hotel, poor information provided by your website in relation to disabled parking, the parking is free. Some people would criticise the blandness of the entrance hall, perhaps it needs some works of art to adorne the walls

The courtresey of the staff in all departments

Your Search

Destination:
Cardiff
Rooms:
1 Room, 2 Adults
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