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Mercure Leeds Parkway Hotel

 
Otley RoadLeedsLS16 8AGGB
Mercure Leeds Parkway Hotel

Overall Rating

Mercure Leeds Parkway Hotel

Based on 52 Guest Reviews

8
Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
8
  • Individual guest reviews for Mercure Leeds Parkway Hotel

Reviewer Type
Purpose

















Cleanliness
7
Location
4
Hotel Staff
10
Comfort
4
Price/Quality
7

Rating

6.0
Main reason for choosing Mercure Leeds Parkway Hotel: Other

The staff were all exceedingly pleasant and helpful.
The airconditioning was non-existent. The heating in the room did not work.The television could hardly be heard on some of the channels, almost disappearing altogether on the films we ordered. There was no net curtain on our window (we had a garden room) so we had to keep the heavy curtains closed all the time as there were people constantly walking or sitting in the garden outside our room. The toiletries were very basic (no shower cap, for example).
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Mercure Leeds Parkway Hotel: Location

The freindlines of staff comfrt of room
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Mercure Leeds Parkway Hotel: Facilities

I booked this stay for my husband and myself.I would highly recommend it, the staff was welcoming and very friendly.The hotel you could not fault,the room was great and above all it was spotless. I would also like to add the gym,pool facilities was great, as was room service, very quick, good food and a good variety for breakfast.
NO
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.3
Main reason for choosing Mercure Leeds Parkway Hotel: Location

I was able to select a 'smoking' room, and the room had a balcony.
Despite being able to select a 'smoking' room, the literature in the room suggested there was nowhere you could smoke in the hotel without incurring a fine!
Cleanliness
7
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

7.5
Main reason for choosing Mercure Leeds Parkway Hotel: Location

Ease of booking, open late for late arriving, bar open, pleasant staff Nice breakfast buffet.
It would have been better had there been a sandwich menu available rather than have to go to the room and get room service. I know it was late but if sandwiches are available in the room then it seems strange one cannot get a sandwich in the bar while having a drink. After travelling, it would have been nice. There is nothing open on the way from the airport and therefore unless we took room service we could have nothing to eat.
Cleanliness
10
Location
10
Hotel Staff
8
Comfort
10
Price/Quality
7

Rating

9.2
Main reason for choosing Mercure Leeds Parkway Hotel: Location

Bed was very comfortable and shower was easy to use. Breakfast was lovely with lots of choice. Pool, sauna and gym facilities made the stay worth the money we paid, JUST.
The staff were great apart from when we first arrived the girl logging us in didnt know how to us the computer properly and kept on having to ask a colleague for help. There was peeling paint to one ceiling corner of the room in which we stayed. There was a wedding on the saturday night and the music went on till midnight and people outside talking till the early hours directly outside our balcony.
Cleanliness
8
Location
7
Hotel Staff
7
Comfort
8
Price/Quality
8

Rating

7.5
Main reason for choosing Mercure Leeds Parkway Hotel: Rate

A good-sized room. The WiFi/unlimited movie special deal for five pounds was good value. Bar and restaurant areas good, as usual with Mercure. Nice to be away from the city centre, though a bit of a hassle for bus service (not hotel's fault, of course). My experience after staying at several Mercures in France and the UK is that they are very good value.
Restaurant is a wee bit overpriced, but what isn't in the UK these days? I guess I should just give up on anyone in Britain making decent hotel coffee, as well. I guess they were understaffed and exceptionally busy, but I found one of the desk staff just a bit the wrong side of rudeness. (Everyone else was absolutely fine).
Cleanliness
10
Location
7
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.0
Main reason for choosing Mercure Leeds Parkway Hotel: Other

I enjoyed watching the champions league cup final in the hotel bar thankyou
Cleanliness
9
Location
7
Hotel Staff
10
Comfort
6
Price/Quality
9

Rating

8.3
Main reason for choosing Mercure Leeds Parkway Hotel: Rate

The staff were fantastic and very helpful,great value, and the resteraunt food was excellent although a bit pricey, but definately would stay again, but watch out they sting you on the drinks.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.3
Main reason for choosing Mercure Leeds Parkway Hotel: Location

The location, the helpfulness of the staff and the breakfast which was delicious and beautifully presented.

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