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Mercure Liverpool Atlantic Tower Hotel

 
Chapel StreetLiverpoolL3 9REGB
Mercure Liverpool Atlantic Tower Hotel

Overall Rating

Mercure Liverpool Atlantic Tower Hotel

Based on 33 Guest Reviews

8.1
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
8
  • Individual guest reviews for Mercure Liverpool Atlantic Tower Hotel

Reviewer Type
Purpose

















Cleanliness
8
Location
10
Hotel Staff
8
Comfort
6
Price/Quality
6

Rating

7.6
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Rate

THE LOCATION WAS VERY GOOD.
WE ATE IN RESTAURANT THE FIRST NIGHT,IT WAS OVER PRICED FOR WHAT WE RECIEVED.PORTIONS ARE VERY SMALL.WE ORDERED BREAKFAST IN OUR ROON ON SUNDAY MORNING,IT WAS COLD WHEN WE RECIEVED.
Cleanliness
8
Location
8
Hotel Staff
6
Comfort
8
Price/Quality
6

Rating

7.2
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Location

Good location.
Small bathrooms Poor service, particularly at breakfast time Would question the 4 star rating
Cleanliness
3
Location
10
Hotel Staff
8
Comfort
6
Price/Quality
8

Rating

7.0
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Location

The Location
Poor food,need to eat out, poor cleaning. One day my bed was not made.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8

Rating

8.8
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Other

Good service. Car parking available. Central location. Found it difficult to access as the one way system was complicated.

Excellent breakfast service.
Bar abd restaurant were full of wedding parties
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.4
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Rate

Really enjoyed the stay and our bay windowed view over the Liver building, church and river was a fabulus bonus. All staff were really pleasant/helpful and I would recommend the hotel to others I chose the hotel for both rates and location. Less expensive but different location was rejected! see question below

Close to river and docks was good too
Cleanliness
8
Location
10
Hotel Staff
6
Comfort
2
Price/Quality
3

Rating

5.8
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Location

I felt that the room we had was very small for an executive. The noise at 6am from the bar emptying bottle bins woke us up both mornings. A liitle dissapointed overall.

The breakfast buffet was very good.
The room size and the noise fron the bar early in the morning. The bar terrece was also very dirty, alot of dirty glasses and mess on the floor.
Cleanliness
8
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.4
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Reputation

Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.2
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Rate

Great location and views over the mersey. Glad it was booked through the eurobookings as we discovered how much we should have paid for an executive double and it was nearly double the price!

Location, views and the large selection of food at breakfast
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
10

Rating

9.8
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Location

I stay at the Atlantic Tower by Thistle with 15 other girls on my hen night. The staff were very friendly and helpful. The hotel was very clean. The only down point would be the size of the room, but was fine for 1 night stay. Would stay again if either visiting Liverpool again.

Cleanliness
4
Location
8
Hotel Staff
7
Comfort
9
Price/Quality
8

Rating

7.2
Main reason for choosing Mercure Liverpool Atlantic Tower Hotel: Rate

Wonderful room overlooking the Liver Buildng and Mersey. Good size room and fantastic 7'6" superking size bed. There was a problem with black slime around the base of the taps, overflow, bath handles etc. I brought this to the attention of the Duty Manager and it was thoroughly cleaned the following morning. It is not acceptable in any hotel let alone a 4*. I would stay agin though as it was very comfortable. Shame about the person who smoked in the bedroom on the 9th floor setting the fire alarm off at 05.45. This resulted in the total evacuation of the hotel.....a very rude awakening. I do hope this person was fined?

The great size room with fabulous view and also giant bed
The cleanliness in the bathroom as stated in my review was less than acceptable but rectified. I should not have to point out basic hygiene though

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Liverpool
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1 Room, 2 Adults
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