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Sofitel London Gatwick

 
North Terminal London Gatwick Airport, Gatwick, RH6 0PH, GB
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Hotel overview
Sofitel London Gatwick

Overall Rating

Sofitel London Gatwick

Based on 304 Guest Reviews

8.6
Cleanliness
9
Location
9
Hotel Staff
8
Comfort
9
Price/Quality
8
  • Individual guest reviews for Sofitel London Gatwick

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.7
Main reason for choosing Sofitel London Gatwick: Location

La comodidad de estar en el aeropuerto
No
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Sofitel London Gatwick: Location

Convenience and eating facilities
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Sofitel London Gatwick: Location

Everything works as it should do in a first class hotel.
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

7.8
Main reason for choosing Sofitel London Gatwick: Location

Good location for a connecting flight the following morning
Only one lift operating - considerable delays. No indication this was being attended to. We booked considerably in advance but still ended up with a window looking straight into the carpark. Cooked breakfast advertised but not available until 6.30 - too late for us to eat and make the connecting flight - which was why we booked the Sofitel in the first place. Next question needs a qualifier. Depends on circumstances. If similar to ours, yes.
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.3
Main reason for choosing Sofitel London Gatwick: Rate

When I arrived the service was great . I have no complaint on that matter
As I'm can often stay at a 2 star hotel the Internet is always for free . Why in a much more renowned company can't you offer free inter net I don't under stand and not happy at all . In these times why would you not its a service and people pay for a perfect service up your grim or I won't be back as the Internet is a major part of my stay.
Cleanliness
8
Location
9
Hotel Staff
5
Comfort
9
Price/Quality
8

Rating

7.8
Main reason for choosing Sofitel London Gatwick: Rate

Very comfortable bed. Very convenient . Great food.
Noisy, too busy and some Inattentive staff.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Sofitel London Gatwick: Location

Location, efficient and friendly staff, choice of restaurants. The most comfortable bed you could wish for.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Sofitel London Gatwick: Location

Had a lovely time
No everything was great
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.7
Main reason for choosing Sofitel London Gatwick: Location

Cleanliness
10
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
6

Rating

8.5
Main reason for choosing Sofitel London Gatwick: Location

Location clean room and environs, friendly staff
Restaurants a bit expensive for what you get
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Destination:
Gatwick
Rooms:
1 Room, 2 Adults
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