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Western House Hotel

 
Craigie RoadAyrKA8 0HAGB
Western House Hotel

Overall Rating

Western House Hotel

Based on 46 Guest Reviews

8.8
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9
  • Individual guest reviews for Western House Hotel

Reviewer Type
Purpose

















Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8

Rating

8.8
Main reason for choosing Western House Hotel: Rate

When we arrived and I asked to book dinner for the Saturday night I was shocked to be told the restaurant was fully booked. I spoke to someone from the restaurant and we managed to get a table booked for 9.00pm. When we got into the restaurant I could see why it was fully booked, it was very small and the food was excellent. On the value for money side the restaurant was reasonably priced but I paid £1.85 for a 250ml bottle of cola in the bar. Don't see how they can justify that. On the Sunday morning there was no hot water in the room.

Food was delicious and the staff were very friendly and courteous.
Price of the cola.
Cleanliness
10
Location
6
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.2
Main reason for choosing Western House Hotel: Rate

What a great hotel. Great staff and a nice atmosphere.

Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

7.8
Main reason for choosing Western House Hotel: Location

We enjoyed our weekend break hear. The room was a great size even with an extra child bed we had plenty of space. Staff were friendly and helpful.

The ice service to the room.
Bar was very formal and not child friendly. only formal dining at weekend would have preferred bar meals to be available.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Western House Hotel: Location

Very nice clean and friendly hotel, would certainly stay there again

Very friendly staff, very helpful and informative
Cleanliness
8
Location
8
Hotel Staff
7
Comfort
8
Price/Quality
8

Rating

7.8
Main reason for choosing Western House Hotel: Rate

We booked our room at short notice over the internet. My wife and I were simply looking for a short break. We got the room for a good price and the staff were friendly and helpfull. The rooms were modern and clean. We would definitely go back

The rooms were ideal for a weekend break with wifi facility which allows us to easily keep in touch with family and friends as well as monitor business progress.
Cleanliness
8
Location
6
Hotel Staff
9
Comfort
5
Price/Quality
6

Rating

6.8
Main reason for choosing Western House Hotel: Rate

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Western House Hotel: Other

Beautiful hotel with a very comfortable room.

Lovely rooms with the biggest bed I've everhad the joy of sleeping in.
It's a shame that breakfast is'nt included
Cleanliness
10
Location
9
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.4
Main reason for choosing Western House Hotel: Other

We stayed at the Western as part of a wedding party. Overall it was a very enjoyable stay. The wedding was fantastically co-ordinated (from the point of view of a guest!) and the hotel was lovely.

The hotel is well maintained, well run, relaxing and comfortable. The staff, service, food, rooms and ambiance are all very good.
Our shower flooded the bathroom floor due to an ill-fitting shower screen and the mini bar could only be accessed by summoning a member of staff. It was also poorly stocked.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Western House Hotel: Other

We attended a wedding at the hotel and stayed over. The hotel itself is beautiful, our room was lovely, clean and very spacious. We would highly recommend a stay at the Western House Hotel.

Cleanliness
9
Location
8
Hotel Staff
9
Comfort
9
Price/Quality
6

Rating

8.2
Main reason for choosing Western House Hotel: Other

We did enjoy ourselves but were really disappointed when we were woken at 6am (on a saturday!!) BY THE ? KITCHEN STAFF PLAYIN EMINEM AT quite a high volume - we could not get back to sleep!

Friendliness of staff at the wedding we attended and the food was fabulous
As above the load noise of music coming from the kitchen!! we were above it in room 117

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Ayr
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1 Room, 2 Adults
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