ibis Brussels City Centre

Very centrally situated. Security seemed good and the room was well cleaned.

The bathroom was exceptionally small. Too few staff at breakfast time meant that it could be difficult to find a free table and items ran out because there were too few staff to handle a big rush of clients.

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!

Location.

Large rooms, tastefully decorated.

First on arrival, despite no previous call to the reception, waiting in the rain, min 10th ! Second To eat in a dingy restaurant mechanism is through a forest without any lighting. Third Upon departure, what is the rudest staff I've ever seen! Unable to issue my statement, although amVorabend claims to the contrary. Snotty answers, and MP3 player in your ear, rather than worrying about the guest. Succinct statement: Unfortunately for them, I do not take into account here, they have booked through Expedia and everything so I do not care! A large nerve, this hotel has no leadership, unqualified staff! Never again! Best Western can probably expect more!

Time

Location, apart from security risk. Room small but clean. Bathroom also. Breakfast good for the grade of hotel. Free wifi.

Security is a problem here. Thieves are able to enter the hotel unchallenged, and do. Police advised me not to walk in the district alone at night.

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!

The functional and smooth organization