The Lygon Arms - an Iconic Luxury Hotel

Should significantly improve the quick lunches at this rate ...

An impressive building and a hotel with an impressive reputation. Unfortunately we felt that the actuality did not live up to the reputation. While the food in the restaurant was very good, the menu was limited and my choice of starter was unavailable - how can this happen on a quiet Sunday night? And how can the head waiter not know which vegetables were included with the meal??? I was further surprised at the lack of refreshment facilities in the room but even more disappointed to be charged £11.50 for coffee (room service), with only enough coffee for three lukewarm cups.

Very good hotel - we did have a problem with the room on 16 October. There was heavy rain overnight and there was water running down the wall which soaked the pillows. We did report this to the hotel the following morning - they offered to change the room - however we decided not to since the weather was now dry. I think there should have been some compensation for our inconvenience.

The staff were very friendly and the main part of the hotel, though in need of a lot of tlc was very nice. What let the hotel down was the cost of simple thing like food and drink, you loose your custom to more competative venues. I certainly would not have a drink there and we found a couple of really nice places to eat elsewhere. Over all stop robbing people and you have a great place that I would recommend to others and would be happy to stay with you again.