Mercure Bilbao Jardines De Albia

Incomprehensible as this hotel is not speaking French, and no information or documentation are written in French in two steps from the Guggenheim really very unfortunate

Hotel a bit impersonal, certainly given its size, but quality services. Note 6 for comfort because of the noise in the corridor and also on the street, not very good soundproofing of the rooms is a pity.

Its location allows you to walk to the center of Bilbao and the main monuments.

Pleasant stay, friendly and professional staff, great location in the heart of the noble area of Bilbao, cleanliness, order, silence ...

I am bothered by the fact that they did not have available a double room with double bed. Also, in connection with the comfort, the room we were allocated was on the top floor and there at frequent intervals an annoying buzz that lasted until dawn and began again early in the morning I do not know if he was related to the room elevator machine or something similar. Finally, in the cafeteria had a single person to attend the bar, kitchen and room service which, in fact, there was no room service available, otherwise the treatment received was correct.

I found my room to be very comfortable. My only negative comment is the staff. I don´t think the front desk staff smiled once the whole time I was there. Although they are helpful, they are not very friendly. The only staff person who was friendly and smiled was one of the women who worked in the restaurant in the mornings for breakfast. I wish I knew her name.

I would recommend to my friends to stay in the hotel.

We were delighted with our stay. Tired after our flights to Europe, this was our "treat" awaiting us. Thank you for helping us start off our 18 day vacation on the right foot! Location was wonderful for our walk to the Guggenheim and for inexpensive transportation to the bus station, lovely strolling area and access to restaurants, very friendly and helpful bilingual staff.... would definitely recommend the Husa Jardines while in Bilbao. Thank you all.