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Novotel London Heathrow Airport - M4 Jct 4

 
Cherry Lane Junction 4m4, West Drayton, UB7 9HJ, GB
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Hotel overview
Novotel London Heathrow Airport - M4 Jct 4

Overall Rating

Novotel London Heathrow Airport - M4 Jct 4

Based on 90 Guest Reviews

8.6
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Novotel London Heathrow Airport - M4 Jct 4

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.5
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Location

Easy to access from the airport and easy to get to my next destination.
Cleanliness
8
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
8

Rating

8.7
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Location

Cleanliness
9
Location
9
Hotel Staff
8
Comfort
9
Price/Quality
9

Rating

8.8
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Rate

Convenience to airport
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Location

Excellent facilities. Very clean & comfortable. Great service & friendly staff.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Rate

Everything. Staff was courteous, knowledgeable, helpful, and kind. Room was great, too.
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
10

Rating

9.7
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Rate

Very helpful front desk staff.
No.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Rate

All good
No
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
7
Price/Quality
10

Rating

9.5
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Rate

La atención del personal en general y su cercanía estratégica con el aeropuerto
Las camas no estuvieron tan a gusto especialmente el sofá-cama..
Cleanliness
10
Location
10
Hotel Staff
5
Comfort
9
Price/Quality
10

Rating

8.8
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Location

The room was clean and although I thought I was getting two queen sized beds for three people, the one queen bed and hide-a-bed single was fine. Great towels and shower and free wi-fi. I have stayed at Novotel many times in different parts of Europe and we are always very pleased with the hotels and staff. Despite my comments below, we would stay with Novotel again in a heart beat!
On arrival there seemed to be only one staff on the desk having to deal with a couple of sets of people who had problems. It was a bit chaotic. When someone finally helped us, she was a bit curt although that might have been a language/cultural issue.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Novotel London Heathrow Airport - M4 Jct 4: Location

The same girl checked me in on both my stays and she was extremely helpful..... absolutely delightful girl. Unsure of her name though I think it started with a "Z". having stayed at the Novotel many times I am always pleased with all they provide there and the quality of service is always above average.
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Destination:
West Drayton
Rooms:
1 Room, 2 Adults
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