Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

Excellent hotel, great location, great breakfast, perfectly air conditioned. Spacious room.

When you compare hotels in the same category the main difference is in the service they provide the guest. We found the waitstaff in the restaurant, lobby bar and breakfast buffet to be unresponsive to requests and gave poor service. The concierge was curt and not helpful. We encountered only two young men at the reception desk to be helpful and interested in making our stay a pleasant one.

The staff attending the Bar, in this case was the same waiter that we would be waiting tables at the most inappropriate behaved, and wrong in such a way that no dinner that night with the complaint alli.pusimos conserje.pero I think a hotel of this category and these prices should have an attitude of service personnel.

As described as the best hotel in Seville. The food was very dissapointing particulary as it was very expensive. ROom service was cold. FOr 15 euro for a sandwhich and chips you expect at leat hot fires! We also ate in the restaurant and ti was very poor and again alot of money. We would definitely not eat there again. However we did not say anything. I did want to write a comment card but were running late on leaving so glad to feedback now. They allowed a late check out which was great for our comfort. We were also a little dissapoionted with the pictures of double delux on the webiste and the actual room we got. Honestly we were expecting more. We had a good discount rate but would have been more angry if full rate was paid. PLease compare the pictures to the actual room and comment on the difference in a reply as it would be grateful

Required cleaner in the rooms, it is a 5 star.

Very good

Great location,nice size rooms,curteous and efficient service.but you pay for it!