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Mercure Bords De Loire Saumur

 
1 rue du Vieux PontSaumur49400FR
Mercure Bords De Loire Saumur

Overall Rating

Mercure Bords De Loire Saumur

Based on 9 Guest Reviews

8.9
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
8
Price/Quality
9
  • Individual guest reviews for Mercure Bords De Loire Saumur

Reviewer Type
Purpose

















Cleanliness
9
Location
10
Hotel Staff
7
Comfort
8
Price/Quality
7

Rating

7.7
Main reason for choosing Mercure Bords De Loire Saumur: Location

The hotel is well known to us and we adore the location and views. The availability of an underground car park, which is accessible by lift is a great advantage.
In our view it was a mistake to close the hotel's restaurant some years ago, which was obviously done to cut costs. There is the impresion that Mercure has an obsession with reducing costs. eg. paper cups provided in a 'Superior Room'is a cut too far and not in keeping with what is expected in a hotel which is now 4 star rated. There are not too many 4 star hotels which have a 'spa'and a gym (another obsession), yet no restaurant.
Cleanliness
10
Location
9
Hotel Staff
7
Comfort
10
Price/Quality
10

Rating

9.3
Main reason for choosing Mercure Bords De Loire Saumur: Reputation

Super clean. lovely views, hotel room was spacious, comfortable furniture, beds. This hotel stood for the standard that we used to rate the other hotels. Of the some five hotels we stayed in, this was the best and set the standard for others. Overall, great value for the money.
Overall the staff was better than satisfactory. One staff member was rude---broke right in on a private conversation. She completely misunderstood what was being said and it was embarrassing to my guest ---who was picking us up to go to dinner and later to accompany us seeing the sights. We tried to get over it as quickly as possible and move on but we stayed clear of her in subsequent movements around the common areas of the hotel.
Cleanliness
9
Location
10
Hotel Staff
8
Comfort
9
Price/Quality
8

Rating

8.7
Main reason for choosing Mercure Bords De Loire Saumur: Rate

Vue exceptionnelle, calme, confort, proximité centre-ville. Personnel accueillant
This review was originally written in Dutch and translated by To view the original text click here
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8

Rating

8.7
Main reason for choosing Mercure Bords De Loire Saumur: Location

Excellent breakfast, beautiful views and central location
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
3
Price/Quality
10

Rating

8.8
Main reason for choosing Mercure Bords De Loire Saumur: Location

It would have been useful to have been warned about the insects from the river on arrival. We made the mistake of leaving the window open with the lights on. We shared the room with hundreds of other guests!
This review was originally written in French and translated by To view the original text click here
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Mercure Bords De Loire Saumur: Rate

Hotel's location and context Home Downtown is accessible by foot
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.4
Main reason for choosing Mercure Bords De Loire Saumur: Location

All above ticked as excellent
Would have liked at least a snack food service
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.6
Main reason for choosing Mercure Bords De Loire Saumur: Location

We found this hotel to be of the highest standard in a perfect location with our room overlooking the river. We will recommend this hotel to our friends and family.

Our very comfortable room overlooked the River Loire and the chateau on the opposite bank, a unique setting. The underground car parking facilities were excellent.
We were surprised to find that there was no restaurant facility for evening meals.
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
9
Location
10
Hotel Staff
7
Comfort
9
Price/Quality
8

Rating

8.6
Main reason for choosing Mercure Bords De Loire Saumur: Location

The view to the Castle of Saumur.

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