Grand Hôtel des Thermes

Aging facility that falls asleep on the laurels already Fann. the room is not prepared before bedtime, no air conditioning and shower with mixer. No socks, no cotton. The height at Le Cap Horn, a table for two in the passage. A floor that bounces back every time a member of the team. Result, you dine on the edge of the device and on a subway line (interval between two trains of 2-18 seconds). We do not expect to find it all at St Malo. In discussing the situation when the dessert with the head waiter one answers: "we must place the entire world." And from that moment on, everything starts spinning and the idea of Metro St Malo to the whole team laughing. All passnt grin throughout our table, one of them will even run to get the plates. The head waiter should we table c. .. . Too bad, he had empty tables in the room. Overall, a lack of respect for the customer. The team members share aloud to the customer problems that do not concern him. I have learned to share them with the client but not to the customer.

It was the only hotel in almost three weeks of travel where the staff was rude to us. We were in a new wing of the hotel. The room was tiny and very very hot. It looked out onto a roof surrounded by rooms, so there was not even a street view. They had no air conditioning. Even though it was only 22 Celcius outside, the room felt like it was between 25 and 30 Celcius. The most that they could offer us was an electric fan which was loud and not acceptable for the class of hotel that it portrayed itself to be. Out of all the first class hotels that we stayed in over two weeks, this was definitely the only one that we were disappointed in. We had asked for no meals included but they tried to bill us for breakfast anyway. Our car was supposed to be waiting for us at 6:30 in the morning but we had to wait about 15 minutes.