Comfort Suites Versailles St Cyr l'Ecole

Par rapport à QUIMPER, STASBOURG, et LANNION, ou nous avions trouvé un accueil chaleureux et un service de qualité jusque dans le moindre détail, nous trouvons que St CYR n'est pas à la hauteur. - le store extérieur ne montait ni ne descendait. - la vidange du lavabo fuyait sur les serviettes propres rangées dessous - la lumière du lavabo ne fonctionnait pas - un demi rouleau de papier hygiénique pour deux jours (insuffisant) - l'inventaire de la cuisine incomplet rien sur la rue n'indique que le bâtiment 68 rue Gabriel Péri est un Hôtel ni enseigne, ni logo.

Kichnette

1° En 15 jours , pas une seule intervention du personnel pour changer serviettes et draps , pas de nettoyage ! 2° Nous y allons régulièrement ( à cause de la proximité de Versailles et de l'existence de la kichnette ) et constatons ,au fil du temps , une très nette dégradation de la propreté et de l'entretien (locaux et environnement) .

Très loin du RER; inutilisable en transport en commun.

Single bed was OK according to our son. Clean enough. Nice vanity.

They would not let us check in although there were staff behind a locked (scroll-type) window. Apparently, they are closed from 12 -3pm. To their credit, they did let us stow our luggage in the kitchen while we waited 1 1/4 hours to check in. When we finally did check in, we got a sofa bed (that was the bed for 2) in the living room while our son got a single bed in the separate bedroom. Seems like it should have been the other way around. One would not assume that the husband/wife would be sharing a sofabed while the single is the comfy bed in a separate room. The "queen" sofabed was not comfy. Also, most of the time, even if check-in time is 2 or 3pm, you can go to the hotel to see if your room is ready earlier. Not here. Even though we could hear voices and laughter of the staff, no one aparrently had the authority to let us in early. Of note, it had been raining and we were pretty soaked. Walked to a restaurant 15 minutes away to kill time til room was "ready." Wasted our day and couldn't visit Versaille til way too late in the day.

Location

General cleanliness & lack of response to reported failings.