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Mercure Porto Centro Santa Catarina

 
Praca Da Batalha 116Porto4000PT
Mercure Porto Centro Santa Catarina

Overall Rating

Mercure Porto Centro Santa Catarina

Based on 25 Guest Reviews

8.7
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
9
  • Individual guest reviews for Mercure Porto Centro Santa Catarina

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.2
Main reason for choosing Mercure Porto Centro Santa Catarina: Rate

Kind staff, excellent location, room well equipped
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Mercure Porto Centro Santa Catarina: Rate

Cleanliness
8
Location
8
Hotel Staff
8
Comfort
9
Price/Quality
7

Rating

7.5
Main reason for choosing Mercure Porto Centro Santa Catarina: Location

Very good breakfast and nice staff. Rooms were large enough.
Cleanliness
9
Location
9
Hotel Staff
8
Comfort
9
Price/Quality
10

Rating

9.0
Main reason for choosing Mercure Porto Centro Santa Catarina: Rate

The hotel is really nice. The room was very clean and I liked a lot the bathroom's design and size. The reception area also has a good design. There are also many mirrors in the room, which I liked. Other than that, everything ok, the bed was fine, the windows too. The hotel is located in the center of Porto, at a short walking distance from all main sites in the city. It is also just next to a main bus/tram stop for transportation within the city, where also the site-seeing buses for tourists pass by, in case you are interested in going around the city with this way (which we did). It is also 1-2 minutes walk from the public "funicular" (aerial ropeway) that brings you in 1 minute down next to the river, where you can find many restaurants and bars with a great view. It is also located just 1-2 minutes walk from a bus station (maybe there are others too in Porto), from where you can find cheap tickets to travel in other cities of Portugal in case you are interested. Please note down also, that the historical center of Porto is full of streets with incline/decline, so this may make your transition from one point to another a bit harder, but this of course does not have to do with the hotel.
I cannot think of anything I didn't like in the hotel. Maybe the idea of having a carpet on the floor is not very good (according to me), since it can never be fully cleaned.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Mercure Porto Centro Santa Catarina: Rate

This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.5
Main reason for choosing Mercure Porto Centro Santa Catarina: Location

Yes, missing five days to use my reservation, I had problems and had to postpone my trip by one week, after numerous emails not answered, when I checked in Panama, I was at the reception of the hotel and I personally asked the attendant to change the date the existing reservations and charged my card for 6 days ahead and that would still be beyond the day I asked to delay another day and still not atenderam.Resultado me, I lost one already paid daily and win and I met another hotel . If this would be research and are interested I can send all mail sent to you and also to apoiocliente@ian.com
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Mercure Porto Centro Santa Catarina: Location

Location and excellent service.
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Mercure Porto Centro Santa Catarina: Location

The kind of services and location of the hotel.
Everything was great.
Cleanliness
5
Location
9
Hotel Staff
1
Comfort
7
Price/Quality
7

Rating

6.0
Main reason for choosing Mercure Porto Centro Santa Catarina: Location

Staff is not friendly and not helpful.
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
9

Rating

8.5
Main reason for choosing Mercure Porto Centro Santa Catarina: Location

Location, price and hotel staff
The reservation of parking had not been informed beforehand
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