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Hyatt Regency Paris Etoile

 
3, Place du Général KœnigParis75017FR
Hyatt Regency Paris Etoile

Overall Rating

Hyatt Regency Paris Etoile

Based on 50 Guest Reviews

7.3
Cleanliness
7
Location
8
Hotel Staff
7
Comfort
7
Price/Quality
7
  • Individual guest reviews for Hyatt Regency Paris Etoile

Reviewer Type
Purpose

















Cleanliness
7
Location
6
Hotel Staff
6
Comfort
9
Price/Quality
10

Rating

7.6
Main reason for choosing Hyatt Regency Paris Etoile: Facilities

The reason why I had chosen this hotel was for the swimming pool as stated in the hotel website that one of the facilities at this hotel is the swimming pool. Though the per night stay is not cheap at this hotel, I still choose this hotel for the swimming pool facility. My friend and I were very disappointed that the swimming pool does not belong to the hotel at all and we had to pay Euro25 for the usage which is truly ridiculous. I would certainly not have chosen your hotel if I knew that there was a charge for the swimming pool use and the hotel must not put that you have a swimming pool as a facility when it does not belong to the hotel. For a 4-star hotel, there was no amenities, like water-jug to boil water and we had to order hot water for a cover charge of Euro5 to the room when needed per time is disappointing too (as my friend was sick and needed hot water.) The air-cond in the room is as good as no air-cond at all and we had to open the window for fresh air during our 4 nights stay and my friend had stayed 2 additional nights on her own for the 30Mar and 31Mar.

The concierge services - they were helpful and patient for all our questions and needed help.
Only the external look of the hotel is great but the room is hot and the amenities at the hotel room were very much lacking... like no cotton buds, no water jug, no shampoo, no conditioner, no bath wash, etc...
Cleanliness
7
Location
10
Hotel Staff
7
Comfort
8
Price/Quality
9

Rating

8.2
Main reason for choosing Hyatt Regency Paris Etoile: Location

Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Hyatt Regency Paris Etoile: Location

Really enjoyed our stay in the Concorde La Fayette.. the rooms have great views of the city are spacious and very clean and comfortable ... access to the Metro was through the shopping complex located longside... we have stayed in several hotels in Paris but this one exceeded them... Highly recommended !

View from room , and Panorama Bar... Shopping Centre and Metro so close...
Price of Drinks
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.2
Main reason for choosing Hyatt Regency Paris Etoile: Rate

Cleanliness
10
Location
10
Hotel Staff
8
Comfort
9
Price/Quality
10

Rating

9.4
Main reason for choosing Hyatt Regency Paris Etoile: Location

Impressive hotel which offers magnificent view of Paris.

The view from our room.
The size of the room. Comfort, but quite small.
Cleanliness
7
Location
8
Hotel Staff
6
Comfort
6
Price/Quality
8

Rating

7.0
Main reason for choosing Hyatt Regency Paris Etoile: Location

Nice rooms, great location and a fantastic view. Quick check inn/out, and easy luggagestorage after check out time. Big breakfastbuffet. Too bad the roomservice never came.. We waited for an hour.

All the above
Cleanliness
1
Location
8
Hotel Staff
1
Comfort
1
Price/Quality
1

Rating

2.4
Main reason for choosing Hyatt Regency Paris Etoile: Reputation

It's a B&B "hotel" but never a 4 stars hotel!!! Staff 's cleaning room at 16:30!!! Windows isn't possible to open and receptionexplane: it's not possible to clean the room because we have lot of rooms!?????

Service was very poor. - no tea & coffee or water included in the room, Small, cramped room and surly receptionist, very poor room . like B&B hotel !
Service was very poor. - no tea & coffee or water included in the room, Small, cramped room and surly receptionist, very poor room . like B&B hotel !
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hyatt Regency Paris Etoile: Facilities

It is a first class hotel equiped with everything and for me for once in my life i felt like a buisness man that got " the best of the best"

1) To set in the evening by the window looking at the "lights play" of the "Tour eifel" 2) the luxery.3) the metro station under the the hotel.4)the friendly staff.
The only thing that disappointed me was that there was no breakfast included.
Cleanliness
7
Location
7
Hotel Staff
6
Comfort
7
Price/Quality
7

Rating

6.8
Main reason for choosing Hyatt Regency Paris Etoile: Location

Nice hotel, especially good location for the conference hall. Rooms are beginning to age a bit, especially the bathrooms which had loose fitments.

The location to the conference centre.
The bathrooms had loose taps which didn't impress me for the price of the hotel. I settled the bill the previous evening before check out so I wouldn't have to wait in queues in the morning (as recommended by hotel staff). I still had to queue in the morning to return the key, as they wouldn't just let me drop them off at the desk as I was told the previous evening.
This review was originally written in French and translated by To view the original text click here
Cleanliness
8
Location
10
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.4
Main reason for choosing Hyatt Regency Paris Etoile: Location

Excellent

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