Grand Hotel Europa

Excellent hotel with friendly helpful staff. Need to be a little cautious getting there as the area is rather unsavoury. Care needs to be taken at night.

While traveling Italy for 16 days we had a chance to meet up with friends in Almifi. We arrived at the your hotel eary in the morning and asked if we could cancel or get a credit to use at another hotel while in Italy. The man at the front desk was rude, called the manager on the phone that was about five feet away and sad no. We would be charged the one night minimum. We understand the cancellation policy, but due to our situation and also the horrible location of this hotel we felt "ripped" off. We never used the room, just left our luggage there and went to Almifi. It was a waste of money and the worst experience in all of our 16 days.

Hotel was nice and clean but streets of Napoli are very dirty. Breakfest table was all time empty.