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Novotel Brussels Airport

 
Da vinci laan 25 Bedrijvenzone Diegem-VuurbergMachelen1831BE
Novotel Brussels Airport

Overall Rating

Novotel Brussels Airport

Based on 143 Guest Reviews

8.3
Cleanliness
9
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
8
  • Individual guest reviews for Novotel Brussels Airport

Reviewer Type
Purpose

















Cleanliness
9
Location
10
Hotel Staff
8
Comfort
7
Price/Quality
5

Rating

7.7
Main reason for choosing Novotel Brussels Airport: Location

The room was comfortable and clean Close to the airport good shuttle service Nice touch having sandwiches and soft drinks for sale in the lobby
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

9.0
Main reason for choosing Novotel Brussels Airport: Location

Shuttle service and room were very good.
The wake up call did not wake me up as it should have rung until I answered.
Cleanliness
7
Location
8
Hotel Staff
7
Comfort
8
Price/Quality
8

Rating

7.7
Main reason for choosing Novotel Brussels Airport: Rate

This review was originally written in French and translated by To view the original text click here
Cleanliness
10
Location
7
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Novotel Brussels Airport: Rate

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!
Cleanliness
8
Location
10
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.5
Main reason for choosing Novotel Brussels Airport: Location

This review was originally written in French and translated by To view the original text click here
Cleanliness
8
Location
9
Hotel Staff
7
Comfort
8
Price/Quality
5

Rating

7.3
Main reason for choosing Novotel Brussels Airport: Rate

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!
Cleanliness
9
Location
6
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

8.3
Main reason for choosing Novotel Brussels Airport: Rate

The free airport shuttle that leaves every 20 minutes during the week. Given the location, the shuttle was really convinient
Location was not as ideal but as mentioned above, the availability of a regular shuttle cancelled that out
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

7.7
Main reason for choosing Novotel Brussels Airport: Rate

Excellent kitchen for dinner and breakfast. Good tie to Budget rental car for drop-off. Superior room in appearance. Like the Wifi connection for vusiness.
Van used to transport guests to the airport does not have a handhold to climb on board. Small stool was not deployed by driver and so when I tried to board I lost my grip and fell hitting my head. This sort of thing should not happen. It could create a serious risk for guests and liability for firm.
This review was originally written in French and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
8

Rating

9.5
Main reason for choosing Novotel Brussels Airport: Rate

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

8.0
Main reason for choosing Novotel Brussels Airport: Location

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