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Hotel Splendide Royal

 
Riva Antonio Caccia, 7Lugano6900CH
Hotel Splendide Royal

Overall Rating

Hotel Splendide Royal

Based on 8 Guest Reviews

8.5
Cleanliness
9
Location
8
Hotel Staff
8
Comfort
9
Price/Quality
8
  • Individual guest reviews for Hotel Splendide Royal

Reviewer Type
Purpose

















Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing Hotel Splendide Royal: Rate

Cleanliness
8
Location
7
Hotel Staff
9
Comfort
8
Price/Quality
4

Rating

7.5
Main reason for choosing Hotel Splendide Royal: Location

The Concierge was amazing: very helpful and courteous. Staff in general was pleasant and available. They made a point of remembering you, often times by your name.
- Some of the furnishings in my room (455) were worn out (you could see through them) (in particular the arm chairs) - Pay for Wireless Internet in a 5* hotel in the 21st century? You must be kidding! Why don't they charge for water and electricity as well? Totally unacceptable! I understand they have a sweat deal with Swisscom, but they need to choose: either they continue cozying up to their Swisscom buddy or they provide decent quality service to their customers who, last time I checked, pay their salaries. - $380 per person (excl. wine) for a dinner is ridiculous.
Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.0
Main reason for choosing Hotel Splendide Royal: Location

Location. Beautiful Hotel
Gym facilities were very minimum
This review was originally written in Italian and translated by To view the original text click here
Cleanliness
10
Location
6
Hotel Staff
6
Comfort
6
Price/Quality
6

Rating

6.8
Main reason for choosing Hotel Splendide Royal: Other

Qualified personnel
Cleanliness
10
Location
8
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.4
Main reason for choosing Hotel Splendide Royal: Reputation

Cleanliness
9
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
10

Rating

9.6
Main reason for choosing Hotel Splendide Royal: Reputation

Everything was perfect during my stay in Hotel Splendide Lugano

Cleanliness
9
Location
10
Hotel Staff
5
Comfort
9
Price/Quality
7

Rating

8.0
Main reason for choosing Hotel Splendide Royal: Reputation

The hotel was a hit. The restaurant was not.

The view from the balconies was superb. The rooms were attractive and comfortable. The desk staff was pleasant and competent.
The restaurant was the big downside - the attitude was pretentious and the food was not really all that good - certainly not good enough to justify the expense.
Cleanliness
9
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
9

Rating

8.6
Main reason for choosing Hotel Splendide Royal: Reputation

It's not so closed to the town centre but his position is nice and romantic

The total relax
Yest, notwithstanding the double glass windows the noice of the street comes in and it was not so pleasant early in the morning.

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Destination:
Lugano
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1 Room, 2 Adults
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