HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Beautiful hotel. Awesome friendly staff. All spoke english. Welcomed our pets. Just and overall great experience.

Très aimables et aussi flexible pour un changement des jours à l'hôtel dû à un accident de ma femme.

Fantastic hotel for our honeymoon and the extras like rosé petals on our bed when we arrived was a nice touch!

No, it was all great.

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!

The location and ambience of the hotel is really wonderful ... the rooms are pretty spacious and the view is a dream. The food is very good.

I come for several years to your hotel. Pitiable way hygiene is the cleanliness / been neglected somewhat. The spa area is the Fußdesinfektionsspry defect (two years). In the bathroom were the tumbler arrival and were used at the time of our stay, unfortunately, not well cleaned. The steam room is down several times and could not be used unfortunately. The restaurant is very nice, but is not the same Servic constant. On one evening we hosted a very large, and on another day of Servic inattentive and slow. We must now pay for some services (use of parking, room service, etc.) in addition. It was not always so: o (

New spacious rooms, view on the lake, beautifull lounge bar and very good restaurant (the Baccara) beautifull terasses with lake view and marvellous sunsets.

Smoking was allowed in the bar resulting in a real smog