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The Tower Hotel

 
St Katharine's Way, London, E1W 1LD, GB
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Hotel overview

Overall Rating

The Tower Hotel

Based on 31 Guest Reviews

7.3
Cleanliness
8
Location
9
Hotel Staff
7
Comfort
7
Price/Quality
7
  • Individual guest reviews for The Tower Hotel

Reviewer Type
Purpose

















Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
6

Rating

7.5
Main reason for choosing The Tower Hotel: Location

The location of the hotel. Cannot comment on the food as we did not eat at the hotel. We thought the price of the breakfast rather high at £18.95.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
5

Rating

8.3
Main reason for choosing The Tower Hotel: Location

Cleanliness
9
Location
6
Hotel Staff
3
Comfort
8
Price/Quality
6

Rating

6.3
Main reason for choosing The Tower Hotel: Location

I didn't stay in the hotel for long as I went out to a dinner. Generally the rooms are comfortable, with good views from the windows.
It was very irritating to be hassled at 0845 by 'housekeeping' who also went along the whole corridor (loudly) knocking on all of the doors. The lift capacity is under a lot of pressure between 0900 and 0945.
Cleanliness
6
Location
10
Hotel Staff
7
Comfort
3
Price/Quality
1

Rating

5.4
Main reason for choosing The Tower Hotel: Rate

LOCATION LOCATION LOCATION
AIRCON NOT VERY EFFICIENT (WINDOWS DID NOT OPEN EITHER) AFTER UPGRADING TO ROOM WITH VIEW OF TOWER BRIDGE WENT TO NEARBY RESTAURANTS FOR BREAKFAST AND DINNER (BETTER VALUE FOR MONEY)
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing The Tower Hotel: Rate

On arrival we were given allocated a double room rather than the twin which was booked. However, we were upgraded to a de-lux twin room for no extra cost. The location is great with just a 5 min walk to Tower Hill underground with fantastic views either accross to Tower Bridge or the wharf at the back. A lovely, spacious, modern hotel.
Not sure what we got for the "de-lux" twin room? The bathroom was quite small and in need of a little refurbishment. Pictures on wall of nuts and bolts etc were not particularly restful or soothing!
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing The Tower Hotel: Location

A pleasant and comfortable stay!

Cleanliness
9
Location
9
Hotel Staff
6
Comfort
8
Price/Quality
7

Rating

7.8
Main reason for choosing The Tower Hotel: Location

Perpetual problems with lift and breakfast capacity at peak times. had to wait ten minutes for a lift to go down to gtound floor. Reception staff tried to upsell a lot of extras when I booked in - I knew what I wanted and booked that through Eurobookings.

Helpful staff.
As noted above. The range of toiletaries in the bathrooms has practically disappeared. Queues for breakfast encourage one to go outside the hotel - its been like this for several years.
This review was originally written in Italian and translated by To view the original text click here
Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.0
Main reason for choosing The Tower Hotel: Other

The hotel is known to me, is one of the best in London. At night when I arrived but have not recognized the reservation and had had to wait about 15 minutes because someone took a decision. Only the next day he apologized, saying that it accepted the vs. reservation. At check-in the evening for safety "they" I have however made the swipe card to guarantee the total amount.

View
None
Cleanliness
8
Location
10
Hotel Staff
8
Comfort
9
Price/Quality
8

Rating

8.6
Main reason for choosing The Tower Hotel: Location

We thoroughly enjoyed our stay at The Tower Hotel.

The view of Tower Bridge is spectacular!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing The Tower Hotel: Reputation

We had a most pleasent stay at The Tower. The staff were most helpful and pleasent. The room was most delightful.

We had booked a party of 8 people into your hotel, as we all had an appointment at the Excel boat show in the late afternoon before we arrived. We sat around chatting, waiting for everyone to gather, finally we all went into your carvery at around 21.45pm for a meal, and were made most welcome.
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