Book online or call us: (800) 745-9784

Hilton London Metropole

 
225 Edgware RoadLondonW2 1JUGB
Hilton London Metropole

Overall Rating

Hilton London Metropole

Based on 29 Guest Reviews

8.4
Cleanliness
9
Location
8
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Hilton London Metropole

Reviewer Type
Purpose

















This review was originally written in Norwegian and translated by To view the original text click here
Cleanliness
9
Location
7
Hotel Staff
9
Comfort
9
Price/Quality
7

Rating

8.3
Main reason for choosing Hilton London Metropole: Facilities

The hotel in general is of high standard and good, with very good service.
The hotel advertises on the website with pictures from space that is a different standard than what you order. This admitted they and we were upgraded, but at a SOLIG additional cost.
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing Hilton London Metropole: Location

Excellent location - within walking distance to all sights/theatres. Staff very friendly & efficient. Fantastic breakfast. This was our second stay at the Metropole and will definitely be going back.
This review was originally written in German and translated by To view the original text click here
Cleanliness
1
Location
8
Hotel Staff
5
Comfort
2
Price/Quality
5

Rating

4.7
Main reason for choosing Hilton London Metropole: Reputation

Location was good, next subway is just across the street. The breakfast was excellent, as usual.
For a Hilton was the impression we were really bad. It is now the third Hilton where we were and so I have not yet experienced. The rooms were so-called "Tower" of the hotel in the second OG. The entire course stank of smoke and the windows do not open. Overall, the entire floor was renovation. Many details had repeatedly pointed out. One could for example close the bathroom door, not because the knob was broken. The frame of the mirror in the bathroom was visibly damaged long ago. The TV remote control was broken.
Cleanliness
8
Location
5
Hotel Staff
7
Comfort
8
Price/Quality
9

Rating

7.4
Main reason for choosing Hilton London Metropole: Rate

Cleanliness
10
Location
9
Hotel Staff
9
Comfort
10
Price/Quality
10

Rating

9.6
Main reason for choosing Hilton London Metropole: Reputation

Every think clean and tidy. staff were very helpful.i would go back again if when i am back in london
Cleanliness
8
Location
8
Hotel Staff
6
Comfort
8
Price/Quality
6

Rating

7.2
Main reason for choosing Hilton London Metropole: Other

The rooms
The long queue at breakfast. Bar situated in a corridor Feel as if you are in a waiting room. Too hectic
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.6
Main reason for choosing Hilton London Metropole: Rate

Perfect choice for relexing. Fantastic breakfast. Comfortable, clean and tidy rooms. Polite and helpfull staff.

Cleanliness
9
Location
8
Hotel Staff
8
Comfort
5
Price/Quality
3

Rating

6.6
Main reason for choosing Hilton London Metropole: Location

My stay was satisfactory but no more than this and given the reputation of the Hilton Metropole will rank as a little disappointing. Though impressive in the scale of facilities, and in the efficient and friendly staff, there was a lack of quality about many of the facilities eg the bars and the rooms were adequate, certainly clean, but not spacious or particualrly high quality. The bathroom was very small, and in need of decoration. I was astonished to be charged £15 for internet access which alone will mitigate against me staying there again whether on business or with my family. Compared to other London hotels it struck me that the Hilton Metropole relied a little too much on its reputation and image and too little on the basics of a positive stay.

Staff were efficient and friendly Room was clean TV was good size Great views over London
Bathroom was very small and in need of decoration Mini bar was unsightly No choice of milk on the complementary tray - no semi skimmed or skimmed milk Internet access cost of £15 was highly disappointing Room was ok for size but minimalist in comfort
Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
5

Rating

7.4
Main reason for choosing Hilton London Metropole: Location

The only problems encountered were with the booking of the room. An change of dates caused endless confusion with a telephone call (to America I believe) advising that no room had been booked at all. The lady in Americal (extremely helpful) rebooked the room and I arrived to find that I had more than one room booked. It would have been easlier if I could have spoken direct with the hotel.

Very central and I was well looked after
Not being abe to talk to the hotel direct re booking
3
Next Page

Your Search

Destination:
London
Rooms:
1 Room, 2 Adults
Destination
Check-in date:
 
Check-out date:
 
Rooms 
  Adults Children
Room 1
Show advanced options
Star rating
Hotel Facilities
Hide advanced options
MORE EUROBOOKINGS
FOR YOU

Stay informed about news and special offers! Sign Up for our Newsletter:

 
Follow us on
Want to get the best deals?
Follow us on Facebook!
Want to get the best deals?
Follow us on Twitter!
Want to get the best deals?
Follow us on Google!
Want to look at the nicest hotels?
Follow us on Pinterest!
Eurobookings.com Benefits
  • No Reservation Fees!
  • Guest Reviews and Videos!
  • More Hotels in More Destinations!
  • Secured Booking (SSL)
  • Save now - Up to 75% off!
  • Free City Guides
  • Pay in installments
You need Support? Customer Service



  

All Languages:Hotel reservations | Hotelreservierungen | Réservations d'Hôtels | Prenotazioni Alberghiere | Reservas de Hoteles | Reservas de Hotéis | Hotelreserveringen | Reserves d'hotel | Ξενοδοχειακές Κρατήσεις | Rezerwacje hotelu | Бронирование отелей | Rezervace hotelu | ホテル予約 | 酒店预订 | Hotellbokningar | Hotellreservasjoner | Hotelin varaukset | Otel rezervasyonları | Hotelreservationer | Rezervări | Хотелски резервации | Hotel foglalások

© 2001 - 2024 Eurobookings. All rights reserved.

More eurobookings for you

Stay informed about news and special offers!