Overall Rating Hilton London Metropole Based on 29 Guest Reviews
8.4
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Anonym Oslo, Norway Family with older children |
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Patrick, Waterford (ie) Waterford, Ireland Young couple |
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Anonym Loerrach, Germany With friends |
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Vanna Pavia, Italy Solo traveller |
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Bernard Wishaw, United kingdom Mature couple |
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Lynn Kniveton derby, United kingdom Solo traveller |
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Anonymous Exeter, United kingdom Family with older children |
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Perfect choice for relexing. Fantastic breakfast. Comfortable, clean and tidy rooms. Polite and helpfull staff.
Anonymous Birmingham, United kingdom Solo traveller |
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My stay was satisfactory but no more than this and given the reputation of the Hilton Metropole will rank as a little disappointing. Though impressive in the scale of facilities, and in the efficient and friendly staff, there was a lack of quality about many of the facilities eg the bars and the rooms were adequate, certainly clean, but not spacious or particualrly high quality. The bathroom was very small, and in need of decoration. I was astonished to be charged £15 for internet access which alone will mitigate against me staying there again whether on business or with my family. Compared to other London hotels it struck me that the Hilton Metropole relied a little too much on its reputation and image and too little on the basics of a positive stay.
Katherine Southampton, United kingdom Solo traveller |
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The only problems encountered were with the booking of the room. An change of dates caused endless confusion with a telephone call (to America I believe) advising that no room had been booked at all. The lady in Americal (extremely helpful) rebooked the room and I arrived to find that I had more than one room booked. It would have been easlier if I could have spoken direct with the hotel.
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