Overall Rating The Cumberland, London Based on 36 Guest Reviews
7.4
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Mohammad, Alsorrah (kw) Alsorrah, Kuwait Solo traveller |
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Dag Geneva, Switzerland Mature couple |
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Very unpersonal, the room was very small, and the bathroom too small. Internet not working, technician not coming,very noicy room
Anonymous Roma, Italy With friends |
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I was satisfied and, more or less, I got what I expected. However, when I compare the cost, value for money, with similar hotels in Italy I note the high cost of breakfast, particularly as it is almost always included in the room rate. The cost of food in general was higher but this is, I think, a permanent characteristic of London.
Abdullah Thalith Bandar baru bangi, Malaysia Mature couple |
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I can't ask for more.
Francisco évora, Portugal Mature couple |
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I liked it. com very confortavel hotel and excellent location. very nice staff
Mary Ireland Family with young children |
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Excellent location, beautiful hotel,very classy. staff very friendly and helpful rooms lovely. could find no fault at all. will stay there again on my next trip to london.
Doris Tyne and wear, United kingdom With friends |
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I found the Cumberland very comfortable staff very helpful and friendly location very central especially for Oxford Street would stay again
Anonymous Jersey, United kingdom Family with older children |
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Clean modern hotel,central position for shopping, theatre's and sightseeing.
Anonymous Finestrat, Spain Mature couple |
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Excellent in all respects except that on arrival we were told that our booking, made in June for a De Luxe Double, was not available. The alternatives were a single for two sharing or a junior suite at an extra 1,500 sterling. We were both tired from travelling from our home in Spain,(my husband was due to celebrate his 69th birthday at the hotel on Monday, October 13th, for which a booking had been made in Rhodes Brasserie on our behalf by Lynda Kameche, and we had no alternative but to take the junior suite, bargained down to an extra 850 sterling for the week's stay, now costing 2,229.81 against the expected 1,354.81 as booked in June. My husband was told by the pleasant young woman on Guest Relations on checking out that we might expect a free upgrade on a future visit as compensation which, given the otherwise excellence and location of the hotel, we might well take up next year. However, given the current financial climate, to be greeted with such an addition to the bill on arrival would be daunting for many people and hardly a good PR move.
Mustafa Suat Istanbul, Turkey Family with young children |
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The location of the hotel is very good for a tourist. It is located at the beginning of Oxford Street, very close to Hyde Park. It has a competitive room rate.
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