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Mercure London Heathrow Hotel

 
Shepiston Lane, Hayes, UB3 1LP, GB
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Hotel overview
Mercure London Heathrow Hotel

Overall Rating

Mercure London Heathrow Hotel

Based on 95 Guest Reviews

7.7
Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
8
  • Individual guest reviews for Mercure London Heathrow Hotel

Reviewer Type
Purpose

















Cleanliness
8
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
10

Rating

8.8
Main reason for choosing Mercure London Heathrow Hotel: Location

Everyone was helpful, professional and friendly
I was in Room 26 and it was extremely small, far too small for a Double. I stay in the Mecure Holland Hotel in Bristol at least once every week and the size of the rooms there are starkly different
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
6

Rating

8.5
Main reason for choosing Mercure London Heathrow Hotel: Location

The convenience for the check-in, the staff,everything.
Cleanliness
6
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.3
Main reason for choosing Mercure London Heathrow Hotel: Location

Excellent staff service
Water leak outside bathroom on darpet
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Mercure London Heathrow Hotel: Rate

Very helpful and informative staff. Food was a little expensive but location to London made up for that. Would recommend the Mercure.
Cleanliness
9
Location
8
Hotel Staff
8
Comfort
9
Price/Quality
9

Rating

8.7
Main reason for choosing Mercure London Heathrow Hotel: Location

Made to feel welcome ,very comfortable the food was top quality and all staff very helpfull.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Mercure London Heathrow Hotel: Location

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Mercure London Heathrow Hotel: Location

The friendly staff.
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.5
Main reason for choosing Mercure London Heathrow Hotel: Location

Very comfortable stay. Ee erre ipgraded to a superior room which was very nice..
Check in very slow. Our receptionist was dealing with two people at once and answering the phone st the same time. the timer on the heatong was out of dync. It came on as we went to bed And we couldn't turn it off or down. We should have contacted reception as they would have adjusted it from there
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Mercure London Heathrow Hotel: Location

I liked the efficiency of the staff and the location. I was very satisfied.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Mercure London Heathrow Hotel: Rate

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Destination:
Hayes
Rooms:
1 Room, 2 Adults
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