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Hotel Palacio de Santa Paula, Autograph Collection

 
Gran Via De Colon 31Granada18001ES

Overall Rating

Hotel Palacio de Santa Paula, Autograph Collection

Based on 11 Guest Reviews

8.1
Cleanliness
9
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
8
  • Individual guest reviews for Hotel Palacio de Santa Paula, Autograph Collection

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.3
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Location

Cleanliness
9
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
8

Rating

8.3
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Reputation

The front of house staff were friendly and helpful
No stoppers in the wash hand basin
This review was originally written in Italian and translated by To view the original text click here
Cleanliness
9
Location
9
Hotel Staff
7
Comfort
5
Price/Quality
5

Rating

7.0
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Reputation

Hotel rooms are completely modern and even a bit small surely different from what we expect booking a parador.
This review was originally written in Italian and translated by To view the original text click here
Cleanliness
8
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
7

Rating

8.0
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Location

The room was very nice at the end assegnataci
Have the room right before we had to discard three other totally inappropriate
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Rate

Cleanliness
8
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
8

Rating

8.2
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Location

It was a great stay !

The service of the staff.
Cleanliness
9
Location
7
Hotel Staff
9
Comfort
9
Price/Quality
7

Rating

8.2
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Reputation

Everything great - except the food via room service. It was dreadful. Also: no baby chair, which seems to be a policy. There supposedly was one but they "could not find it"...

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Location

Beautiful surroundings and well spoken very helpful staff. Would definitely stay agin.

The surroundings were the best feature of the hotel.
Couldn't get an iron and internet access is charged for which I don't approve of in a 5 Star hotel.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
10

Rating

9.6
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Location

Centrally located, lovely courtyard, excellent restaurant

Location and excellent dinners
Cleanliness
1
Location
2
Hotel Staff
8
Comfort
2
Price/Quality
4

Rating

3.4
Main reason for choosing Hotel Palacio de Santa Paula, Autograph Collection: Reputation

Very nice hotel physically, but staff were generally pleasant but incompetent.

Room
Staff knowledge and helpfulness.
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