Geneva Residence

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!

Stuck in the hall after leaving the hostess as unable to run and lift gate stairs with the smart card. (Other tenants were also blocked) Telephone for ineffective assistance.

Location near the tram.

No location reserved for parking of large vehicles, hotel poorly reported.

Broken elevator, no hot water in the room, dealer at the entrance of the hotel.

Administrative complex at the entrance to the premises (in fact it is furnished rental). No blackout curtains at the windows. No cover-up.

City center location just steps from the border with Switzerland to go to Geneva. The hotel offers spacious apartments with 3 rooms (living room, kitchen and bedroom with small bathroom and separate toilet. Interestingly enough for family or couple for one or two nights.

Breakfast very simple and not before 8:00 am. The carpets are worn as some furniture and not very clean. Rooms not very well insulated, it means all the noise corridors and sometimes the neighbors over. To be avoided was impossible to keep windows open, too much outside noise from cars and sidewalk cafes underneath.

Excellent transport and shopping.

* Schedules the reception are not very good (not recovery room by 16:00, no possibility to leave luggage in luggage because the hotel is closed until 16:00) * system of the smart card for bedroom door which also serves for the elevator and stairs are heavy manual * smart card works very badly (it is necessary to make Forcing and smash the buttons on the elevator) * equipment the kitchenette is variable from one room to another and is very light and very old. The dishwasher in one chamber but not the other odors * on our arrival in room * staff who comes to fix the furniture during your stay and even open your door while you are inside the code * wifi is a demandr daily * furniture in bad condition and lack of ebtretien rooms (quite old) * bad booking the room (room allocated did not the one requested) * no household in the play room * the kitchen has no window or ventilation, the hood is useless rebroadcasts puisuqu'elle odors and fumes in the requested part * not always hot water! * The hotel will dislodge before the time the day of departure (calls and housemaid who enters when you exit the shower) * The establishment does not take checks

Cleaned weekly. with weekly change of towels, bed uncomfortable (fold open) mattress that does not exist. to avoid a booking

Location close to Swiss border. Room clean and well equipped

Broken infrastructure in garage. Access door broken and gate zapper did not work