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Steigenberger Icon Frankfurter Hof

 
Am Kaiserplatz Bethmannstraße 33Frankfurt60311DE
Steigenberger Icon Frankfurter Hof

Overall Rating

Steigenberger Icon Frankfurter Hof

Based on 18 Guest Reviews

8.5
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Steigenberger Icon Frankfurter Hof

Reviewer Type
Purpose

















Cleanliness
10
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.5
Main reason for choosing Steigenberger Icon Frankfurter Hof: Other

Everything was fantastic one of the best we've stayed in especially Mr Tahir Ay guest relations officer who can be given 11 out of 10 for effort and friendliness but generally rooms, facilities and location wonderful, highly recommended Ralph Chin
Could include breakfast at same rate but not an issue
Cleanliness
10
Location
10
Hotel Staff
8
Comfort
10
Price/Quality
9

Rating

9.3
Main reason for choosing Steigenberger Icon Frankfurter Hof: Location

Lovely service in the bar for a drink and a light supper. Dinner at La Francais was fabulous.
.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.2
Main reason for choosing Steigenberger Icon Frankfurter Hof: Reputation

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.5
Main reason for choosing Steigenberger Icon Frankfurter Hof: Rate

I
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing Steigenberger Icon Frankfurter Hof: Reputation

This hotel is First Class, it is elegant, comfortable and refined. The rooms are spacious with desk and chair, sofa and ottoman and adequate hanging space; a lovely marble bathroom with all amenities. Just superb. The public areas are large, inviting and being a bookworm I was thrilled to sit in the elegant and well lit library where one can sit with a book, sipping the free chilled water with lemon zest in total comfort and freedom. There are antique desks where on can sit and work with one's lap top too, and of course comfortable sofa's to sit and enjoy a book. The outdoor cafe is just so lovely and the terrace bar, where one can have anything from tea, coffee and cake to a gin and tonic is sumptuous and classy.
I think the staff at room service need more training, in the English language, for they twice made an error in my food order, due only to their lack of English.
Cleanliness
9
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.2
Main reason for choosing Steigenberger Icon Frankfurter Hof: Reputation

Staff were extremely helpful and courteous.
Cleanliness
7
Location
9
Hotel Staff
10
Comfort
7
Price/Quality
6

Rating

7.5
Main reason for choosing Steigenberger Icon Frankfurter Hof: Location

Cleanliness
9
Hotel Staff
9
Comfort
10
Price/Quality
7

Rating

8.8
Main reason for choosing Steigenberger Icon Frankfurter Hof: Reputation

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Steigenberger Icon Frankfurter Hof: Reputation

Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

8.0
Main reason for choosing Steigenberger Icon Frankfurter Hof: Facilities

Enjoyed the hotel but was dissapointed with Frankfurt and in particular the local information from the hotel.

Location and style were very good
Lack of information about the city but this also applied throughout Frankfurt
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