Apex Waterloo Place Hotel

Belligenhet near the airport

Sevice in the restaurant was absolutely rock bottom. When one looks at what one pays, one must expect that the service is then. The treatment we got in the morning was terrible. We had little time due to early flight. As we have done before at the request of the staff we met up 7 minutes before serving breakfast opened. The buffet was ready, but we were greeted by a sour woman who insisted that we had to wait until at 5 Thus, no breakfast for us. When we mentioned this at reception on check-out we had only one hips on the shoulder and told that dettte was not his table. We live in a hotel around the world several times a month, but like the treatment you have to look long for.

Yes, missing five days to use my reservation, I had problems and had to postpone my trip by one week, after numerous emails not answered, when I checked in Panama, I was at the reception of the hotel and I personally asked the attendant to change the date the existing reservations and charged my card for 6 days ahead and that would still be beyond the day I asked to delay another day and still not atenderam.Resultado me, I lost one already paid daily and win and I met another hotel . If this would be research and are interested I can send all mail sent to you and also to apoiocliente@ian.com

We had a lovely time at this hotel, the reception staff were lovely, our room was beautiful and very clean.the breakfast was very good, I loved that they had a veggie option. thank you we will be back.

Staff, rooms, food and perfect location, in short, everything ok.

We travelled from Argyll in March. Friendly and helpfull staff on arrival. Location was perfect for Theatre and everything else we went to Ediburgh for!Couldn't fault the Hotel on any point.

No

We liked the location, and thought it was a wonderful hotel and will definitely stay there again. The beds were lovely and comfortable and everything was so clean.