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The Spencer Hotel

 
Excise Walk IFSCDublinD01 X4C9IE
The Spencer Hotel

Overall Rating

The Spencer Hotel

Based on 29 Guest Reviews

8.2
Cleanliness
9
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
8
  • Individual guest reviews for The Spencer Hotel

Reviewer Type
Purpose

















Cleanliness
7
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing The Spencer Hotel: Location

All rooms were air conditioned. It made for a very comfortable stay as roasting in Dublin when we were there
NO
Cleanliness
9
Location
10
Hotel Staff
8
Comfort
9
Price/Quality
9

Rating

8.8
Main reason for choosing The Spencer Hotel: Location

Location, cleanliness , great overall, So close to O2' plus the Lucas is great, beds very comfortable ,
No, all good
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing The Spencer Hotel: Location

Everything! food was excellent, staff were excellent, location excellent for the O2.
Cleanliness
8
Location
10
Hotel Staff
8
Comfort
5
Price/Quality
9

Rating

8.0
Main reason for choosing The Spencer Hotel: Rate

Excellent location, friendly staff, nice room with view of the river.
Very uncomfortable bed. We were both stiff & aching getting up the following morning.
Cleanliness
7
Location
5
Hotel Staff
7
Comfort
7
Price/Quality
4

Rating

5.8
Main reason for choosing The Spencer Hotel: Other

The view from the window overlooking river
The ceiling had a damp patch on it and fridge did not work. And when i arrived the receptionist swiped my card and set aside £412 which is usual but when i went to pay the bill the male receptionist did not clear the money so my card was refused twice and luckily my daugher was there to pay it for me. When i got home and phoned the bank they explained that the money was still set aside and hadnt been cleared which was why my card had been rejected. Id to wait over a week to see if the money was cleared back into my account. This is totally unacceptable as id the worry and the stress of ringing the bank and the hotel after my bread to try and sort this all out. The hotel were not very helpful at all. What if my daughter had not been there to pay for me. What would have happened and surely in an international hotel a mistake like this should never happen. Very annoying and distresssing for me. Barbara |Kennedy
Cleanliness
7
Location
7
Hotel Staff
5
Comfort
7
Price/Quality
7

Rating

6.3
Main reason for choosing The Spencer Hotel: Rate

Room was very spacious with lots of facilities, coffee maker, iron, ironing board, mini bar etc
Concierge staff were not particularly friendly. Tried to ring room service late evening to be told they were experiencing difficulties and would get back to me. They never did. On checking out, wasn't asked if everything was ok with my staff, if they had asked I would have shared this problem with them.
Cleanliness
9
Location
9
Hotel Staff
7
Comfort
9
Price/Quality
6

Rating

8.0
Main reason for choosing The Spencer Hotel: Location

Cleanliness
7
Location
8
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.3
Main reason for choosing The Spencer Hotel: Location

The food is good and the facilities are good.
I don't like the walk from where the car park is to the actual hotel. The weather was bad on the day I arrived and carrying stuff was a nightmare in the conditions, but that's not something that can be changed because of the location but it was still something that I didn't like
Cleanliness
9
Location
9
Hotel Staff
3
Comfort
9
Price/Quality
2

Rating

6.0
Main reason for choosing The Spencer Hotel: Other

I liked the room and the location of hotel.
The cold reception I got when I asked about parking and also receptionist insisting on answering phones while checking me in paying 200 for a room and then and other 12 each for breakfast.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing The Spencer Hotel: Location

Room size. Staff. Smoking permitted.
Everything was extra. Breakfast was expensive. Prefer to have inclusive package up front and know cost up front/transparent.
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