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White Horse Hotel

 
High StreetDorkingRH4 1BEGB
White Horse Hotel

Overall Rating

White Horse Hotel

Based on 76 Guest Reviews

8.5
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
8
  • Individual guest reviews for White Horse Hotel

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing White Horse Hotel: Location

The bed was fabulous, the best night's sleep we've had for many a while. Excellent communication with Reception staff when reserving a parking space
We booked a 'Decadent' Suite. Felt it was overpriced by about £20-£30 in relation to room size and lack of bath
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

8.8
Main reason for choosing White Horse Hotel: Location

Based on 2 night only stay - accommodation very comfortable, staff most obliging and food of very high quality. Proximity to many places of interest made location of this hotel ideal.
Limited car parking facilities only cause for adverse comment.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
10

Rating

9.7
Main reason for choosing White Horse Hotel: Location

Recently refurbished to a very high level. Staff were really excellent and were all very friendly and helpful, a real asset. Not only did they allow our dogs but were very dog friendly. We will visit again!!!
You must book if you need a car park space!
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
9
Price/Quality
9

Rating

8.7
Main reason for choosing White Horse Hotel: Location

All very nice thank you
Little more attention at breakfast would have Been nice
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing White Horse Hotel: Reputation

Excellent as usual. Great place. Great Staff
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing White Horse Hotel: Location

Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing White Horse Hotel: Location

I did not like not being able to apply for a refund of our payment. We were unable to travel or use the room because my wife had a medical emergency. Six days before our trip we learned that she required surgery for bladder cancer. My grandson used the room to avoid it being a total loss. All other hotels on our schedule returned our total costs, even though their reservations, too, were "nonrefundable".
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing White Horse Hotel: Location

THE STAFF WERE EXTREMELY PLEASANT AND HELPFUL AND THE ROOMS VERY COMFY
NO ALL WAS FINE
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing White Horse Hotel: Location

We were very comfortable in room 50. We were very surprised that only two GLUTEN FREE rolls were provided for breakfast...... which cost 10 GBP!!! We had to provide our own GLUTEN FREE Musli....!
My daughter and I had a double twin-bedded room in the main part of the hotel - the oldest part (Room 50) and were very comfortable. Everything was very clean and functionable. My son with wife, and nephew with wife, were in the more 'modern' part of the hotel where everything was looking very 'tired' and apparently the shower produced a drizzle of water.....!!!!! They were more than disappointed. Yes, I would only recommend the hotel if one is put in the old section and not the rooms at the back.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing White Horse Hotel: Reputation

Great breakfast. Best I've had at a English hotel. Really friendly staff. Lovely comfortable bed.
A bit too warm in the room.
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