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LAM Hotel Serra da Estrela

 
Estrada Nacional 339 Serra da Estrela, Covilha, 6200-073, PT
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Hotel overview
LAM Hotel Serra da Estrela

Overall Rating

LAM Hotel Serra da Estrela

Based on 30 Guest Reviews

8.1
Cleanliness
9
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for LAM Hotel Serra da Estrela

Reviewer Type
Purpose

















This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
9
Location
10
Hotel Staff
7
Comfort
9
Price/Quality
8

Rating

8.5
Main reason for choosing LAM Hotel Serra da Estrela: Rate

Tranquillity, comfort and environment.
A lapse that occurred at the time of check out, when they missed the return for a coffee and instead of 2 € I paid € 12.
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing LAM Hotel Serra da Estrela: Location

Everything was nice
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
8

Rating

8.7
Main reason for choosing LAM Hotel Serra da Estrela: Other

This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
9
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

9.0
Main reason for choosing LAM Hotel Serra da Estrela: Facilities

A regional food and activities outdoors in the snow.
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
8
Price/Quality
9

Rating

9.0
Main reason for choosing LAM Hotel Serra da Estrela: Location

The tranquility of the place associated to the natural beauty
Cleanliness
6
Location
8
Hotel Staff
6
Comfort
6
Price/Quality
4

Rating

6.0
Main reason for choosing LAM Hotel Serra da Estrela: Facilities

There was a wedding at the time that we arrived. Swimming pool (and surrounding area) were not accessable and only a part of the restaurant was open. The service and general quality suffered from this wedding activity. (NOT correct from the hotel towards his other guests) In general --> Not correct value for money. This is definitly a 3 star hotel and certainly not a 4 star hotel. Since our expectations were on a 4 star hotel we were VERY dissappointed.

The view
Cleanliness
9
Location
9
Hotel Staff
3
Comfort
9
Price/Quality
7

Rating

7.4
Main reason for choosing LAM Hotel Serra da Estrela: Rate

Very good location. Breakfast could be better, with more fresh fruit. Staff is very weak.

Location, comfort
The staff is very weak, training is needed. Breakfast could be better.
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing LAM Hotel Serra da Estrela: Location

The comfort, style, location and quality of breakfast. Free Internet
Space small room for couples with one child, there was a lift to work
This review was originally written in Portuguese and translated by To view the original text click here
Cleanliness
9
Location
6
Hotel Staff
4
Comfort
8
Price/Quality
5

Rating

6.4
Main reason for choosing LAM Hotel Serra da Estrela: Reputation

Yes, the education staff of the restaurant.
Cleanliness
8
Location
8
Hotel Staff
8
Comfort
6
Price/Quality
6

Rating

7.2
Main reason for choosing LAM Hotel Serra da Estrela: Rate

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