Overall Rating Hotel Grand Based on 10 Guest Reviews
8.6
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Cynhia, Temecula (us) Temecula, United states of america Solo traveller |
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Roland, Wien (at) Wien, Austria Solo traveller |
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Alexander, Weilheim (de) Weilheim, Germany Mature couple |
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Anonymous Tseung kwan o, kowloon,, Hong kong Family with young children |
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Emilio, Sevilla (es) Sevilla, Spain Young couple |
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Anonymous Warszawa, Polska Solo traveller |
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Rudolf 5310 mondsee, Österreich Group |
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The MA at the reception were overwhelmed. Although I-mail confirmation of cancellation from 7 to 6 rooms have submitted your email, MA does not accept, since it was forwarded to the hotel not. He insisted on the 7th Rooms will have to. It was only after much pressure on my part he was willing to contact you. None of my guests got the key was to clarify this. Takes about 50 minutes, the receptionist the next morning was also overwhelmed. Despite new computer system has written to all bills by hand. Based on my experience of the previous day I had asked her to keep after paying the room to ensure the amount by my VISA card. After several phone calls and with the help of two other MA I was told that this is not possible because the amount for another 30 days on my VISA card, it is necessary, although all the rooms and other open cost was already paid. This lasted about 30 minutes.
Meirion Mlada boleslav, Czech republic With friends |
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Second time in Krumlov 1 st time stay in Grand exellent service and great location and very nice accomodation, will return with friends next year
Nithi Bangkok, Thailand With friends |
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Really good location, right in the middle of the town centre. Walking distance to all tourist attractions. Car park is a little far from the hotel (10 min walk) but not really a problem as you can drive to the centre to do loading/offloading your luggages.
Claudine Group |
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Good location for the hotel but the staff ( at the desk)was "cold"
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