In the heart of Batam, Grand Mercure Batam Centre is within a 5-minute drive of Batam Centre Ferry Terminal and Batam Centre. This golf hotel is 1.4 mi (2.3 km) from Mega Mall and 3.6 mi (5.8 km) from Nagoya Hill Mall.

Make yourself at home in one of the 230 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).

Enjoy international cuisine at Ambrosia All Day Dining, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.