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Property Location Rooms Hotel Rooms : 378 Hotel Chain : Barcelo
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Hiram, Miami (us) (Miami, United states of america)
Main reason for choosing Barceló Sants: Rate
Excellent accommodation, very satisfied with the room.
Reception which is the first impression about the hotel. Some of the employees are very cold, not friendly, did not provide information as how to get into the room, coming from the United States, different systems to open room and lights (after guessing, found that you have to insert the card in the entrance of the room, european system!.
Only one employee was nice to us and took the time to show us where to go to eat (restaurant accross from the hotel).
Requested change at the reception to a gentleman for 20 Euros and asked me why? Since I did not have to give him an explanation did not reply and ask him again to give me change which he finally did.
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Susan, Denver (us) (Denver, United states of america)
Main reason for choosing Barceló Sants: Reputation
Great location and really helpful and responsive front desk personnel. We liked it enough to return at the end of our travels in Spain. But we do have some suggestions (below) that could make a stay even nicer.
The first time we stayed we didn't have a window that could open. This wouldn't have been a problem if we could have really had control of the thermostat. The second time we stayed, the room did not have a full length mirror - the only mirrow was over the bathroom sink which made it hard to check one's appearance. Also...please consider alternative pillow choices; it's an easy fix to offer soft and hard, down and foam. And I have to mention the copper hanging lamps over the desk area - what was the designer thinking? Both I and my traveling companion bumped our heads more than once; surely they could be raised or repositioned.
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Anonymous (Ryde, Australia)
Main reason for choosing Barceló Sants: Location
Close proximity to metro-just take the lift downstairs and you're at the metro. Easy access to airport, again just take the train out to the airport by taking the lift to the station. Clean and tidy hotel, was a nice place to come back to after a long day walking around Barcelona. Good breakfast and quite a bit of variety.
Staff could be a bit friendlier. We tried to print some documents and the man at the front desk was not pleasant at all.
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Gary, Ocean Reef (au) (Ocean reef, Australia)
Main reason for choosing Barceló Sants: Location
I liked it's location , the style of the hotel and rooms, excellent wifi access
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Heather, Bryanston (za) (Bryanston, South africa)
Main reason for choosing Barceló Sants: Rate
The room!
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Stewart, Brimscombe (gb) (Brimscombe, United kingdom)
Main reason for choosing Barceló Sants: Location
Mains water and electricity!.
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Pieter, Zellik (es) (Zellik, Spain)
Main reason for choosing Barceló Sants: Location
Design of the room, practical.
The check in was not possible at noon, but at 1h30PM, room had to be cleaned!.
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Susana, Valencia (es) (Valencia, Spain)
Main reason for choosing Barceló Sants: Location
Ths location so near form the Sants Station. The room was also very comfortable
The lights in the corridos (ouyside the lifts) are minimum. I have some visual impairment and it was impossible for me to walk alone with such a little light.
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Margaret, Dublin (ie) (Dublin, Ireland)
Main reason for choosing Barceló Sants: Rate
The things we liked about this hotel was the convenience to the railway station. The modern decor the comfortable room large windows.
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Norman, Alcossebre (es) (Alcossebre, Spain)
Main reason for choosing Barceló Sants: Rate
Complete professionalism of staff, ideal location and comfort
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