De Vere Venues Gorse Hill

A nice place to stay

	Cold plates to put lovely warm breakfast foods on, a real no no as far as I am concerned,otherwise no complaints.

Would use the hotel again. Came for Epsom. Good value. Lovely old house. Reception and morning breakfast staff very helpful indeed. Soon found Hairdryer missing from room. Breakfast very good indeed. Best fresh mushrooms I've tasted, well done chef and staff. . Shame about poor state of outdoor pool. Beware Traffic calming in narrow roads nearby.

	Very good breakfast and breakfast staff. Bedroom small, but very tastefully designed and comfortable. Fine for what we needed.
	Evening meal not up to same standard as breakfast, only basic choice, some untrained waiting staff, and menu let an otherwise good hotel down. Shower had narrow step up to it. Outdoor pool did not seem to be used. Beware traffic calming bollards in narrow roads nearby. Cost us and another visitor new tyres. Hotel staff very helpful in route to'Quickfit'.

The service was quite good and the room had obviously been recently redecorated. But the room was very noisy as it was directly over the kitchen and the ventilation system vented just outside of one of the two windows of our room. Neither window could close properly. The staff in the kitchen seemed to have high morale...we could tell this as they seemed eager to sing along with the radio...we could hear every word. But it was the hotel itself that was spooky. It is clearly used as a corporate training location during the week -- no doubt that is why the weekend rates are so low. But it is a very odd looking hotel. The grounds were mature and beautiful and the entire place is located on a very quiet, residential area. But the buildings were very institutional. Our best guess is that the place was once an asylum or a hospital or sanitarium...and still retains the 'charm' of such buildings....yikes! And the bed was too small for two adults!

	Building makes a better sanitarium than a hotel...

Room once again very small. Hotel staff always friendly and efficient.

	Friendly staff.
	Other guests very noisy, very early in the morning. Took 45 minutes to get a taxi!!

Second stay, very pleasant once again. Much preferred the rooms in the Mansion, far more room.

	Friendly attentive staff.

A very pleasant hotel with friendly efficient staff. Rooms very well-equipped. Beds too small!

	The location
	The breakfast buffet was a bit disappointing, not very tasty and not very healthy.

Enjoyed our stay it is the second time we have stayed at gorse hill and were very pleased. Staff were very friendly,rooms very clean and warm, as we went in oct,food was lovely. Will be trying other de vere venues in the future. Very good value for money. very pleased custumers mr& mrs finnegan.

	Friendly staff and pleasant surrounding.
	When we where there it was to cold for the pool but we were informed they are building a new indoor pool in 08 looking forward to that.

English breakfast excellent. Bar very nice. Hotel room too small and cold in the morning.

	The English breakfast, the bar
	Too cold in the hotel room in the morning