Best Western Arosa

Overall the stay was great. The room was big and very comfortable. It was pretty close to everything in the city too on Gran Via. I could walk to the Prado, the Royal Palace, and all the shopping I could ever want to do. Also, the transportation to and from was very convenient at the airport. Made it so I didn't have to take a taxi, subway or a bus once during my stay.

	I liked the rooms. Nice, spacious, and clean. Also, came with free wireless. I was able to email pictures after I got done doing all the touristy stuff.
	It took a while to get a hold of the wakeup contact in the lobby before bed. I don't think there was someone at the front at all times. Otherwise, the service was good.

The location is very good. The rooms are quiet and nice.

	The location and the friendliness of the porters.
	The staff at breakfast.

The Hotel is good, but the parking zone is so difficult. The breakfast is expensive

	The Bed and the room
	The Parking Zone and the staff service