Holiday Inn Lugano Centre

It is ok for short stay

	Lugano
	it is too old

Hotel in a good location, nearby of the lake, but need some remodelation. The breakfast is very bad and the staff not kindly.

	The location
	The breakfast is very bad and the staff with arrogance posture

Great place. Only drawback is that it is a bit far away from the main shopping and activity area.

	The breakfast spread was good. Being away from the main city area also means that the hotel was in a rather peaceful and quiet neighbourhood, which is good.

We like the hotel and surroundings. Breakfast was quite good and reach. The open pool is located at the roof with a very nice view. But at that time that was empty. Hotel should think about to provide heated water, so it can be possible to use the pool even during relatively cold weathers.

	Indoor Swimming pool area was so dark.

Good location, good breakfast, parking was a problem, garage not well organised - we had to wait more than one hour to get out because another car blocked our exit from the garage. Personnel could not help and their response was defensive - not helping. Otherwise ok.

	breakfast
	parking arrangements - see the above, and furthermore the fact that the receptionist was not willing to compensate the garage fee after all this trouble

It was perfect !

	clean ,the staff was kind and helpful