The Cumberland - A Guoman Hotel

The carpets in our room where full of dirty spots - as well as the walls. The so called Egyptian "theme" where not very easy to see!!! The bathroom was very small - with a very strange sink who took a lot of space. The lobby, restaurant and so on, was very satisfied.

	Location

Very clean, and lovely smell in foyer. Staff were efficent and welcoming. There was a hitch with reservations at our arrival, and so we were treated to complimentary drinks! There was a question re our telephone bill and it was taken care of straight away. I would go back and recommend it to others.

	Molton brown cosmetics, good bar atmosphere...friendly staff.
	Bedroom door somewhat hard to close,heavy!

Generally OK

it was good stay and i have enjoyed

My booking was lost although I could show my reference, then I were put in someone elses room with the same surname. Although I booked in at 10am friends who needed to contact me were told the whole day that I wasn't there! My rooms, a single room,is just a cubicle, shower water ran out onto the carpet, walls very thin with no sound proofing. Badly run hotel!

	Service, room size, missing soundproofing.