| Guest reviews | 7.5 |
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| general impression | 6 | location | 10 |
| cleanliness | 10 | comfort | 6 |
| value for money | 10 | staff | 3 |
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Location amazing, right on top of a mountain with nothing else around. While a few of the staff were great, the majority were very poor with one or two on the rude side. Other guests complained about this too. We were there in peak season and found prices still very reasonable. Food was great-when you got it. Very long waits for a la carte menu choices. A lot of what was on a la carte menu was not available. At lunch time you could only get soup in both hotel restaurant and hotel bistro despite them haveing extensive menus and signs outside the hotel for Pizza & full lunch menus. It was a quite misleading and annoying!! Half board was good value and food came quickly and was very tasty. Ski instructors were great & ski rental was cheap.
One particularly rude waiter who complained contantly to customers about being overworked and wass generally disagreeable. At times ruining ones holiday mood. |
Other hotels in this area can be found on the map. Or have a look at one of these hotels:
| Omnia Hotel | 2.46 km |
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| Hotel Horizont | 5.87 km |
| Hotel Petski | 10.05 km |
| IT Centrum Apar... | 10.55 km |
| Hotel Olympie | 11.57 km |
| Vrchlabí | 11.48 km |
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| Pec pod Sněžk... | 11.5 km |
| Strážné | 14.46 km |
| Karpacz | 17.77 km |
| Špindlerŭv Ml... | 18.48 km |
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