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The Old Swan Hotel Harrogate

 
Swan RoadHG1 2SR Harrogate
The Old Swan Hotel Harrogate
  

Property Location
With a stay at The Old Swan Hotel Harrogate, you'll be centrally located in Harrogate, steps from Mercer Art Gallery and minutes from Royal Hall. This 4-star hotel is within close proximity of Royal Pump Room Museum and Turkish Baths and Health Spa.

Rooms
Make yourself at home in one of the 136 individually decorated guestrooms. Wireless Internet access (surcharge) keeps you...

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Hotel Rooms : 136

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Rooms   Adults Children
Room 1
Mature couple

Main reason for choosing The Old Swan Hotel Harrogate: Reputation

The staff was very helpful and considering the age of the hotel it is in great condition. I would return if in Harrogate again but only if during the early spring or fail.
The beds mattress was not the best and the hotel did not have air conditioning.

Rating

7.7
Family with young children

Main reason for choosing The Old Swan Hotel Harrogate: Location

A classic olds worldly hotel with classic Yorkshire charm!.

Rating

8.3
Mature couple

Main reason for choosing The Old Swan Hotel Harrogate: Location

Ease of check-in - 10am!

Rating

8.3
Mature couple

Main reason for choosing The Old Swan Hotel Harrogate: Location

In general the hotel was fine and the staff helpful and friendly. however the breakfast service left a lot to be desired. We were in room 327. What happened is we arrived for breakfast for 2 persons. Were shown to a table and eventually asked about coffee and toast. More and more people came in and were all served before us. We then asked what was happening and Mr Hodgkins breakfast was served - not very hot and had obviously been on the side somewhere!! My breakfast just did not arrive even by the time he had finished his!! we had asked twice again by this time...... We couldnt wait any longer so I missed my breakfast on that day.... No apologies by the waiting staff etc. etc. and we told the lady on the desk who made a note of it but we were never offered any apology at all..... 2nd day it was not so busy and breakfast was fine - We would recommend the hotel because we couldnt fault the location or the rooms service at breakfast just needs to be tightened up somewhat.

Rating

7.0
With friends

Main reason for choosing The Old Swan Hotel Harrogate: Rate

Fabulous hotel. Breakfast great. Dinner average. Dining room staff ok but not professional or slick. Dining room seemed to lack organisation. Staff not given direction and did not seem to know the menu. Having said that I would definitely use this hotel again. The rest of the stay was faultless. Booked twin room but was allocated double. despite the hotel being very busy we were given two double rooms. Reception staff could not have been more helpful.

Rating

8.8
With friends

Main reason for choosing The Old Swan Hotel Harrogate: Reputation

The central location made it ideal for shopping.
The lift was out of order but the stairs were very gentle and elegant.

Rating

10
Solo traveller

Main reason for choosing The Old Swan Hotel Harrogate: Location

Lovely spacious room, very helpful staff, good breakfast
When I arrived I was told they had had a problem with their reservations computer and they had over booked so I would have to stay at a different hotel for the first night. they organised a taxi to take me to the new hotel at their expense I was put in a suite at the Crown Hotel which was very nice again all at their expense. When I returned the following night they could not do enough for me EXELLENT SERVICE DESPITE THE INITAL PROBLEM

Rating

8.8
Solo traveller

Main reason for choosing The Old Swan Hotel Harrogate: Rate

Unable to control room radiator temp!

Rating

7.2
Mature couple

Main reason for choosing The Old Swan Hotel Harrogate: Facilities

The hotel is very good but the breakfast I think is not value for money.Thehot food was not verygood and the sausages highly seasoned which is not to everyone's taste.We will stay here again as we like the hotel.

We went to RHS Harlow Carr and also did some shopping.
Just the food

Rating

6.8
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Harrogate
Rooms:
1 Room, 2 Adults
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Room 1
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