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Can I use my airline miles towards my car rental? |
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EuroBookings does not accept airline miles or credit card points, however you can enquire about this with the local rental company upon checking out your vehicle. |
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Can you guarantee that the car on the voucher is the car I am going to receive? |
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EuroBookings, like all car rental companies, can not guarantee a specific make or model. We do guarantee the car category. A specific model may be requested, but it can not be guaranteed. |
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How can I pay for my rental? |
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EuroBookings accepts Visa, MasterCard, American Express, Diners Club and Discover Card as well as personal checks. Keep in mind, Discover Card and personal checks are NOT accepted locally. |
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How is my rate guaranteed? |
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We guarantee our rates in U.S. dollars. Most reservations require only a partial pre-payment to confirm which is fully refundable at any time. |
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How quickly can I confirm my reservation? |
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We're able to confirm most reservations with as little as 20 minutes advance notice. |
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I do not have a credit card, can I still rent a car? |
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If we have a contract with a supplier that allows a cash rental, then it is possible. Payment would still have to be made to EuroBookings and you would have to take an inclusive rate. A cash deposit would be required at time of pick up. |
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I have a debit card, can I use this to pick up my vehicle? |
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Not all suppliers will accept debit cards at pick up. If the supplier does accept the debit card, the rental would have to be treated as a cash rental. |
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Is an International Drivers License mandatory in Europe? |
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It is mandatory in several countries and is highly recommended when renting in a country where English is not the primary language. |
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Is there a fee for canceling or changing a reservation? |
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There is no fee to change or cancel a car rental booking provided that you contact EuroBookings before the end of the rental period. All changes and cancellations must be processed by Auto Europe and not through our overseas affiliates. |
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What do I need to pick-up my car? |
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An Auto Europe voucher is required. Our vouchers show confirmation of your reservation and contain specific information about your rental car, rental rate and other important details needed by our overseas affiliates. When you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. A copy of your rental voucher is then mailed the following business day. If you reserve online, vouchers are emailed immediately upon receipt of payment. |
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What is the difference between basic and inclusive rates? |
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The basic rate includes public liability insurance, fire insurance, value added tax and unlimited kilometers. The inclusive rate also includes CDW and theft protection for the rental vehicle. |
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When is your reservation center open? |
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Our reservations center is open 24 hours per day, 7 days per week.
Call us at 1 888 223 5555 or make a reservation online. |
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Where is the EuroBookings counter located? |
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EuroBookings is independent, not an agent for any particular car rental company. The name of the car rental company is provided at the top of the voucher along with the location information for the supplier. |
