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The Lygon Arms

 
High StreetWR12 7DU Broadway
The Lygon Arms
  

Property Location
Located in Broadway, The Lygon Arms is close to Broadway Tower and Snowshill Manor and Garden. This 4-star hotel is within the vicinity of Dover's Hill and Chipping Campden Church of St James.

Rooms
Make yourself at home in one of the 77 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms...

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Hotel Rooms : 77

Hotel Chain : The Hotel Collection

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Rooms   Adults Children
Room 1
Mature couple

Main reason for choosing The Lygon Arms: Reputation

Love the old building with lots of character. The location is superb and service and food excellent.
On this occasion, our room was not very good and the whole of the building where we were situated smelt very badly of drains (?). We did mention this to reception and they said they were aware of the problem. Not very nice for us.

Rating

8.8
Mature couple

Main reason for choosing The Lygon Arms: Location

Lovely breakfast friendly staff

Rating

8.7
Mature couple

Main reason for choosing The Lygon Arms: Location

Location is great. Fascinating old buildings.
Reception staff very offhand. Expensive WiFi charges. Meal at bistro very ordinary.

Rating

6.3
Mature couple

Main reason for choosing The Lygon Arms: Location

Lounges/log fires, restaurant
Original room allocated was unacceptable due to very unpleasant smell. prices of wine in restaurant.

Rating

7.4
Mature couple

Main reason for choosing The Lygon Arms: Location

Loved the old world feel of the hotel, would have liked an original bedroom but think the price we paid meant we were in a more modern room. The Great Hall evening dinner was excellent, food wonderful and staff very attentive.

Rating

9.8
Mature couple

Main reason for choosing The Lygon Arms: Location

Location is ideal. Staff very helpful and accommodating.

Rating

8.2
Solo traveller

Main reason for choosing The Lygon Arms: Location

This hotel aspires to be a top quality hotel and charges accordingly, but unfortunately does not live up to its aspiration. There was no one outstanding feature that brings it down, rather a number of small issues which in isolation are not too serious but all together indicate that the quality control processes are not functioning properly. Some of the issues were a) Only three coathangers in the (rather small) wardrobe available for use. (There were actually 5 but two had bath robes hanging on them) b) No iron or trouser press in the room. You could get ironing facilities by phoning housekeeping, but you shouldn't have to do that in a first class hotel. c) There were two recessed halogen lights in the bathroom but one was broken when I arrived and was still not fixed when I left. d) The main light switches were a little loose in their fitting. Not dangerously so at this stage but could potentially become so if they continued to work loose. e) The towel rail in the bathroom had a warning notice that it was hot. But it wasn't! What I think was the switch seemed to have blown a fuse. f) A lovely rush wicker chair had a broken armrest. This had obviously been broken before as there was evidence of an attempt to repair it, but was now broken again. Had the chambermaid not noticed that? i.e. had she not dusted that chair recently? g) There was no free internet link in my room. There was a terminal in a room off the foyer but you had to pay to use it. More and more hotels are now offering internet access in rooms free of charge. h) There are two large car parks at the rear of the hotel, which are accessed from the Back Lane but on the other side of the lane from the hotel. There is no signpost indicating to a stranger such as myself that they are indeed car parks for the hotel. (The whole area actually seems to belong to the hotel but visitors don't know that.) A clear sign would have been helpful. The main part of the hotel is very old and full of character. My room was in a newer block and had the potential to be very nice, with a small outside patio area, but let down by small things that would be so easy to put right.

The main old part of the hotel is well preserved and maintained and full of character. I had an excellent dinner in the restaurant where the staff, mainly eastern european, were very good and attentive.

Rating

7.0
Mature couple

Main reason for choosing The Lygon Arms: Location

We enjoyed our stay very much and would definately stay again and recommend this hotel to our friends.

We liked the spa and the peace and quiet of the hotel
The only thing we didnt like was the fact that to get to our room you had to walk through the dining room which was awkward when people were eating

Rating

9.2
With friends

Main reason for choosing The Lygon Arms: Other

Great spot and fantastic hotel - well worth a visit

Location, Value for money and Experience
Room was very hot in summer as no air conditioning

Rating

8.2
Group

Main reason for choosing The Lygon Arms: Other

This is an old quaint hotel, a step back in history. A place to recommend, but the prices are high, but the food is very good.

Visit local shops and walk around the village
Prices

Rating

8.8
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